Service Manager Relationships

Introduction

The Service Manager Relationships allows you to define the different types of available relationships that can be used when linking different entities such as requests, services, assets, and more.

Relationship Types

Relationship Types are defined terms that can be used for the creation of Relationship Links. When creating a Relationship Type consider the types of two way relationships that you would like to describe when liking two entities. As these will be used to create a relationship link, consider defining an opposite relationship type for each one created

Relationship Links

The Relationship Links lets you join or associated to Relationship Types that will work together to describe the relationship between two entities.