Service Manager Mobile

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Introduction

The Service Manager Application is accessible to co-workers who are subscribed Service Manager users. The Service Manager mobile App provides analysts with the following functionality.

Co-workers with the rights to use Service Manager will see a Service Manager Option in the Navigation Menu and an Option for Requests'. Selecting Requests will take the Co-worker to their list of requests.

The default View will show Requests which are assigned to the Co-worker directly.

  • Search & View Requests
  • Update & Collaborate Requests
  • Reassign & Resolve Requests