Service Manager Experimental Features

Home > Service Manager> Experimental Features

Introduction The features listed here are subject to change. If promoted to live, as supported features they will be documented in the appropriate location on the wiki and removed from the experimental list, equally if the feature is removed this will be documented here. These features can be enabled from the admin console, under Service Manager and Settings Current Features app.experimental.advancedRequestTaskCompleter (Build 928) This feature allows a user to complete tasks that are assigned to another person. Supporting teams of a service that is associated to a request will be respected otherwise if a request is not associated to a service, then the user can complete tasks that are assigned to the user's team(s) members. * Default is Off * If enabled a user would require one of the following roles in order to use this feature - Incident Management Full Access, Change Management Full Access, Problem Management Full Access, Service Request Full Access * This does not effect Authorisation Tasks, which can still only be completed by the assignee.