Difference between revisions of "Service Manager Experimental Features"
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==Introduction== | ==Introduction== | ||
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| + | These features can be enabled from the admin console, under Service Manager and Settings | ||
* app.experimental.advancedRequestTaskCompleter | * app.experimental.advancedRequestTaskCompleter | ||
This feature allows a user to complete tasks that are assigned to another person. Supporting teams of a service that is associated to a request will be respected otherwise if a request is not associated to a service, then the user can complete tasks that are assigned to the user's team(s) members. | This feature allows a user to complete tasks that are assigned to another person. Supporting teams of a service that is associated to a request will be respected otherwise if a request is not associated to a service, then the user can complete tasks that are assigned to the user's team(s) members. | ||
| + | : * Default is '''Off''' | ||
| + | : * If enabled a user would require one of the following roles in order to use this feature - Incident Management Full Access, Change Management Full Access, Problem Management Full Access, Service Request Full Access | ||
| + | : * This does not effect Authorisation Tasks, which can still only be completed by the assignee. | ||
Revision as of 10:13, 7 March 2017
Home > Service Manager> Experimental Features
IntroductionThese features can be enabled from the admin console, under Service Manager and Settings
This feature allows a user to complete tasks that are assigned to another person. Supporting teams of a service that is associated to a request will be respected otherwise if a request is not associated to a service, then the user can complete tasks that are assigned to the user's team(s) members.
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