Difference between revisions of "Service Manager Configuration"

From Hornbill
Jump to navigation Jump to search
Line 10: Line 10:
 
::* Assigning Users to Roles
 
::* Assigning Users to Roles
 
::* Managing rights and access for each Role
 
::* Managing rights and access for each Role
<br><br><br><br><br><br>
+
<br><br>
  
 
== Progressive Capture ==
 
== Progressive Capture ==

Revision as of 16:36, 22 August 2016

Introduction

The Service Manager Administration provides details of the configuration options for Service Manager which can be configured within the Administration portal.

Roles

Service Manager Roles

Hornbill Roles are used to group users with similar access requirements to the different applications or to Administration. Using roles takes away the need to manage rights on an user by user basis. A number of Roles are provided by Service Manager to use and allocate to users of the Service Manager app. Custom roles can also be created to meet any specific need.

  • Default Roles
  • Create Roles
  • View Role Details
  • Assigning Users to Roles
  • Managing rights and access for each Role



Progressive Capture

Business Process Workflow

Settings

Service Manager Settings








Simple Lists

Translations

Advanced Analytics

Reports