Difference between revisions of "Service Manager Advanced Analytics"
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::* List of Counters | ::* List of Counters | ||
::* Custom | ::* Custom | ||
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| + | == [[Dashboards|Dashboards]] == | ||
| + | [[File:Measures_AA.png|right|Service Manager Roles]] | ||
| + | In order to provide strategic business intelligence through reporting one of the key requirements is to define measures that are sampled and stored periodically. Once these measures are stored over a period of time the type of reporting possible is expanded considerably and introduces trending, performance measurement against goals and thresholds, and predictions based on historical trends. | ||
| + | |||
| + | ::* Scorecards | ||
| + | ::* Sparklines | ||
| + | ::* Trending | ||
| + | ::* Targets | ||
| + | ::* Thresholds | ||
[[Category:Administration]][[Category:Service Manager Administration]] | [[Category:Administration]][[Category:Service Manager Administration]] | ||
Revision as of 08:36, 16 March 2018
| Home > Administration > Advanced Analytics | Index |
Introduction |
Related Articles |
Measures
In order to provide strategic business intelligence through reporting one of the key requirements is to define measures that are sampled and stored periodically. Once these measures are stored over a period of time the type of reporting possible is expanded considerably and introduces trending, performance measurement against goals and thresholds, and predictions based on historical trends.
- Scorecards
- Sparklines
- Trending
- Targets
- Thresholds
Widgets
Widgets are provided to create plug in data that can be used to build Dashboards. Some widget types make use of existing measures and provide the ability to display them in a more appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget.
- Data Charts
- Scorecards
- Target Counters
- Lists of Data
- List of Counters
- Custom
Dashboards
In order to provide strategic business intelligence through reporting one of the key requirements is to define measures that are sampled and stored periodically. Once these measures are stored over a period of time the type of reporting possible is expanded considerably and introduces trending, performance measurement against goals and thresholds, and predictions based on historical trends.
- Scorecards
- Sparklines
- Trending
- Targets
- Thresholds