Difference between revisions of "Service Desk Administration"

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This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-config/administration/service-desk/ Hornbill Document Library].
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[[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/servicemanager-config/administration/service-desk/]]
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__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Service Desk
 
__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration |Service Manager]] > Service Desk
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A Manager who wishes to view the teams requests from the Request List but not be available for assignment can have the ''Enable Assignment'' to ''Off''.  When set to ''Off'' the user will not receive team assignment notifications.
 
A Manager who wishes to view the teams requests from the Request List but not be available for assignment can have the ''Enable Assignment'' to ''Off''.  When set to ''Off'' the user will not receive team assignment notifications.
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Latest revision as of 22:41, 9 November 2023

This document can now be found at its new location in the Hornbill Document Library.

Hornbill Cloud