Difference between revisions of "Service Availability"

From Hornbill
Jump to navigation Jump to search
 
(One intermediate revision by one other user not shown)
Line 1: Line 1:
 +
This document can now be found at its new location in the [https://docs.hornbill.com//servicemanager-user-guide/service-portfolio/services/service-availability Hornbill Document Library].
 +
 +
[[file:hornbill-document-library.png|Service Availability|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/services/service-availability]]
 +
<!--
 +
 +
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
 
__NOTOC__[[Main Page|Home]] > [[Service Manager]]  > [[Service Portfolio]] > [[Service Details]] > [[Service Status]] > Service Availability
 
__NOTOC__[[Main Page|Home]] > [[Service Manager]]  > [[Service Portfolio]] > [[Service Details]] > [[Service Status]] > Service Availability
Line 20: Line 26:
 
==Availability Metrics==
 
==Availability Metrics==
 
[[File:service_availability.png|right|400px]]
 
[[File:service_availability.png|right|400px]]
* '''Mean time between failures (MTBF)''' - The average time between instances of service availability
+
* '''Mean time between failures (MTBF)''' - The average time between instances of service unavailability
 
* '''Mean time to repair (MTTR)''' - The average time to restore service availability  
 
* '''Mean time to repair (MTTR)''' - The average time to restore service availability  
 
* '''Percentage Availability''' - The percentage of time the service is available  
 
* '''Percentage Availability''' - The percentage of time the service is available  
Line 60: Line 66:
  
 
[[Category:Service Manager]]
 
[[Category:Service Manager]]
 +
-->
 +
[[Category:HDOC]]

Latest revision as of 23:31, 29 April 2024

This document can now be found at its new location in the Hornbill Document Library.

Service Availability