Difference between revisions of "Service Availability"
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+ | This document can now be found at its new location in the [https://docs.hornbill.com//servicemanager-user-guide/service-portfolio/services/service-availability Hornbill Document Library]. | ||
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+ | [[file:hornbill-document-library.png|Service Availability|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/services/service-availability]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Service Portfolio]] > [[Service Details]] > [[Service Status]] > Service Availability | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > [[Service Portfolio]] > [[Service Details]] > [[Service Status]] > Service Availability | ||
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==Availability Metrics== | ==Availability Metrics== | ||
[[File:service_availability.png|right|400px]] | [[File:service_availability.png|right|400px]] | ||
− | * '''Mean time between failures (MTBF)''' - The average time between instances of service | + | * '''Mean time between failures (MTBF)''' - The average time between instances of service unavailability |
* '''Mean time to repair (MTTR)''' - The average time to restore service availability | * '''Mean time to repair (MTTR)''' - The average time to restore service availability | ||
* '''Percentage Availability''' - The percentage of time the service is available | * '''Percentage Availability''' - The percentage of time the service is available | ||
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[[Category:Service Manager]] | [[Category:Service Manager]] | ||
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+ | [[Category:HDOC]] |
Latest revision as of 23:31, 29 April 2024
This document can now be found at its new location in the Hornbill Document Library.