Schedule Action Item

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Introduction

The Schedule Action Item lets you define a start and end date for when this change will be implemented. This feature is only available for Change Requests.

Related Articles


Adding and Removing a Schedule

The Schedule Action can be used for both adding a schedule and removing a schedule. A From and a To date fields are provided

BPM Workflow Automation

Schedulechangebpm.png

The adding and removing of a Change Schedule can be automated within the BPM Workflow.

  • Add to Change Calendar
The From and To dates are set by selecting the number of days from the point that this step in the process is reached. For example Start this change 5 days from now and finish in 6 days from now. The corresponding dates will be automatically added.
  • Remove from Change Calendar
This will remove both the From and To dates from a change request. This can be useful for when a change has been rejected after it has been scheduled or you may want to remove the change from the Change Calendar once the change has been completed.