Difference between revisions of "Routing Rule Templates"

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== Template Options ==
 +
 +
* Name
 +
* Description
 +
* Request Type
 +
* Service
 +
* Catalog Item
 +
* Team
 +
* Priority
 +
* Assets
 +
 
== Related Articles ==
 
== Related Articles ==
 
:* [[Email Routing Rules]]
 
:* [[Email Routing Rules]]
 
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Revision as of 05:25, 23 January 2017

Home > Administration > Service Manager > Email > Routing Rule Templates

Introduction

The Routing Rule Templates provide a way to define default settings for requests that are automatically raised from emails using the Routing Rules.

Template Options

  • Name
  • Description
  • Request Type
  • Service
  • Catalog Item
  • Team
  • Priority
  • Assets

Related Articles