Roles

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In order for Co-Workers to use various parts of Hornbill they to be given the appropriate roles. An admin role can makes changes using the Admin Tool.

To Add a new role :-

  1. Launch the Admin tool
  2. Go to 'Users and Groups' then Roles
  3. Select '+ Create new user'
  4. Complete Role details...
  • Role ID - Name of new role. It must be unique.
  • Privilege Level - For most roles this will be User
  • Applications - Can apply to one or more Apps that will use this role
  • Groups = Please leave blank
  • Shared Mailboxes = Name of required mailbox (if Service Manager is installed and it is needed)
5. Then Save
Here is an example of a new role definition...
new role