Difference between revisions of "Resolve and Close Request Action Item"
Jump to navigation
Jump to search
m (Jamesa moved page Resolve and Close Action Item to Resolve and Close Request Action Item without leaving a redirect) |
|
(No difference)
| |
Revision as of 22:19, 6 March 2017
Home > Service Manager > Resolve and Close Request Action Item
IntroductionThe Resolve and Close Action Item is used to set the request status to either Resolved or Closed. |
Related Articles |
- Resolve
- Close
- Closure Category
- Resolution Text
- Editing
Settings
- Prevent resolution when there are outstanding Activities
- Enforce the selection of a closure category
- Resolve Linked Requests