Difference between revisions of "Request Settings"

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This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-config/administration/request-settings/ Hornbill Document Library].
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[[file:hornbill-document-library.png|Request Settings|link=https://docs.hornbill.com/servicemanager-config/administration/request-settings/]]
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__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager Administration|Service Manager]] > Configuration > Request Settings
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__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Service Manager Configuration|Service Manager]] > [[Service Manager Config|Administration]] > Request Settings
 
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Choose which customer attributes will be displayed in the customer details section on request forms
 
Choose which customer attributes will be displayed in the customer details section on request forms
  
* Tick any actions which you wish to allow whilst requests are on-hold, or untick those which you wish to disable.
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* Tick any attrbiutes which you wish to display, or untick those which you wish to hide.
  
 
* Revert any changes to the default settings by using the [[File:reset_to_default.png]] option
 
* Revert any changes to the default settings by using the [[File:reset_to_default.png]] option
  
A customer of a request can be either a '''user''' or a '''contact''', as such you can configure the required attributes you wish to display depending on the type of customer of the request.  
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A customer of a request can be either a '''user''' or a '''contact''', as such you can configure the attributes you wish to display depending on the type of customer of the request.  
  
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[[Category:HDOC]]
  
[[Category:Service Manager]][[Category:Administration]]
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Latest revision as of 00:06, 10 February 2024

This document can now be found at its new location in the Hornbill Document Library.

Request Settings