Difference between revisions of "Request List Views"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/request-list/views Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Request List Views|link=https://docs.hornbill.com/servicemanager-user-guide/request-list/views]] | ||
| + | <!-- | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
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:: The available operators will depend on the selected source. Source values that contain... | :: The available operators will depend on the selected source. Source values that contain... | ||
:::* Set values will include the operators ''is'' and ''is not''. | :::* Set values will include the operators ''is'' and ''is not''. | ||
| − | :::* Dates will include ''before, after, today, yesterday, last 7 days, last 30 days'', and '' | + | :::* Dates will include ''before, before x days, after, today, yesterday, last 7 days, last 30 days, last x days, previous month'', and ''current month''. |
:::* Free text values will include ''is, is not, is less than, is greater than, contains'', and ''does not contain''. | :::* Free text values will include ''is, is not, is less than, is greater than, contains'', and ''does not contain''. | ||
:::* Counters will include operators such as ''is, is not, less than'', and ''greater than''. | :::* Counters will include operators such as ''is, is not, less than'', and ''greater than''. | ||
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<br> | <br> | ||
<blockquote style="background-color: #f2f2f2; border: solid thin #ffdab3;padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;"> | <blockquote style="background-color: #f2f2f2; border: solid thin #ffdab3;padding-top: 10px; padding-right: 10px; padding-bottom: 10px; padding-left: 10px;"> | ||
| − | [[File:Information.png|24px|left|link=|Information]] Views can only be edited by the owner, user's who have had the View shared with them can't edit the View criteria nor create charts for their Personal Dashboards from shared views. A shared ''View'' in many cases will not result in the same results in the ''Request List'' as the user may have different access rights and visibility of requests. | + | [[File:Information.png|24px|left|link=|Information]] Views can only be edited by the owner, user's who have had the View shared with them can't edit the View criteria nor create charts for their Personal Dashboards from shared views. A shared ''View'' in many cases will not result in the same results in the ''Request List'' as the user may have different access rights and visibility of requests. A User with whom the ''View'' is shared will only be able to view Custom Fields, these will only be available to the Creator of the ''View'' when exporting. |
</blockquote> | </blockquote> | ||
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:* '''Delete''' | :* '''Delete''' | ||
| − | [[Category:Service Manager]] | + | [[Category:Service Manager]][[Category:HDOC]] |
| + | --> | ||
| + | [[Category:HDOC]] | ||
| + | <!-- /servicemanager-user-guide/request-list/views --> | ||
Latest revision as of 00:28, 30 April 2024
This document can now be found at its new location in the Hornbill Document Library.
