Difference between revisions of "Project Issues"

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{| style="width:100%"
 
{| style="width:100%"
|[[Main Page|Home]] > [[Project Manager]] > [[Project RAID]] > Issues
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|[[Main Page|Home]] > [[Project Manager]] > [[Project Portfolio]] > [[Project]] > [[Project_RAID|RAID]] > Issues
 
|style="text-align:right;"|[[:Category:Project Manager|Index]]
 
|style="text-align:right;"|[[:Category:Project Manager|Index]]
 
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|}
 
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</div>
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[[File:pmProjectsMainTabsRaidRisksIcon.png|left|70px]]
 
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{|style="width: 100%"
 
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==Introduction==
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== Introduction ==
Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred
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Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred.
 
 
 
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== Related Articles ==
 
== Related Articles ==
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* [[Project|Project]]
 
* [[Project RAID]]
 
* [[Project RAID]]
* [[Project Risks|Risks]]
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* [[Project Audit History|Project Audit History]]
* [[Project Assumptions|Assumptions]]
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* [[Project Manager Administration|Project Manager Administration]]
* [[Project Dependancies|Dependancies]]
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* [[Project Manager Simple Lists]]
* [[Project_Manager_Simple_Lists|Manage Project Simple Lists]]
 
 
|}
 
|}
  
==Add a new Issue==
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== Adding issues to a project ==
[[File:Project_RAID_Issues.png|right|400px]]
 
 
Use the '''+''' icon to add a new issue to the project
 
Use the '''+''' icon to add a new issue to the project
  
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* '''Status''': Assign the issue a status to reflect it's current state.
 
* '''Status''': Assign the issue a status to reflect it's current state.
  
==Manage Issues==
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Use the '''Add''' button to add the project issue
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== Managing issues on a project ==
  
 
Open an existing issue by clicking on the issue from the issue list view
 
Open an existing issue by clicking on the issue from the issue list view
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* '''Delete''': Delete an issue by using the '''trash can''' icon on each issue view
 
* '''Delete''': Delete an issue by using the '''trash can''' icon on each issue view
  
==List View==
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== List View ==
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View project issue, by their name, impact, seriousness, status, review date and owner  
 
View project issue, by their name, impact, seriousness, status, review date and owner  
 
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[[File:pmProjectsMainTabsRaidIssuesListView.png|right|800px]]
 
* Click on an issue to edit it's properties
 
* Click on an issue to edit it's properties
 
 
* Search the project issues from the '''Search''' field
 
* Search the project issues from the '''Search''' field
 
:* The search will look for a match with the issue name
 
:* The search will look for a match with the issue name
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<br>
 +
<br>
 +
<br>
 +
 +
== Administration ==
  
==Administration==
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When project issues are added, edited or removed this is audited and written to the audit trail tab of the overall project as well as against the audit tab on each Issue, where it can reviewed.
  
 
Manage the issues impacts and seriousness options via the following simple lists in the admin console.
 
Manage the issues impacts and seriousness options via the following simple lists in the admin console.
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* Project Issue Impacts
 
* Project Issue Impacts
 
* Project  Issues Seriousness
 
* Project  Issues Seriousness
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<br>
  
 
[[Category:Project Manager]]
 
[[Category:Project Manager]]

Latest revision as of 11:41, 20 January 2021

Home > Project Manager > Project Portfolio > Project > RAID > Issues Index
PmProjectsMainTabsRaidRisksIcon.png

Introduction

Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred.

Related Articles

Adding issues to a project

Use the + icon to add a new issue to the project

  • Issue: Provide a name for the issue
  • Details: Provide details for the issue
  • Impact: Choose an impact for the issue
  • Seriousness: Choose the seriousness for the issue
  • Actions: Provide any actions for the issue
  • Review Date: Assign a date to review the issue
  • Owned By: Assign the issue an owner (from project members)
  • Status: Assign the issue a status to reflect it's current state.

Use the Add button to add the project issue

Managing issues on a project

Open an existing issue by clicking on the issue from the issue list view

  • Timeline: Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline
  • Follow: Follow and be notified about posts and comments to the issue on your Newsfeed.
  • Status: Alter the status of the issue to indicate if it is still open or closed
  • Audit: All changes to the issue will be recorded in the audit log.
  • Delete: Delete an issue by using the trash can icon on each issue view

List View

View project issue, by their name, impact, seriousness, status, review date and owner

PmProjectsMainTabsRaidIssuesListView.png
  • Click on an issue to edit it's properties
  • Search the project issues from the Search field
  • The search will look for a match with the issue name




Administration

When project issues are added, edited or removed this is audited and written to the audit trail tab of the overall project as well as against the audit tab on each Issue, where it can reviewed.

Manage the issues impacts and seriousness options via the following simple lists in the admin console.

  • Project Issue Impacts
  • Project Issues Seriousness