Difference between revisions of "Project Issues"
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__NOTOC__ | __NOTOC__ | ||
{| style="width:100%" | {| style="width:100%" | ||
− | |[[Main Page|Home]] > [[Project Manager]] > [[Project RAID]] > Issues | + | |[[Main Page|Home]] > [[Project Manager]] > [[Project Portfolio]] > [[Project]] > [[Project_RAID|RAID]] > Issues |
|style="text-align:right;"|[[:Category:Project Manager|Index]] | |style="text-align:right;"|[[:Category:Project Manager|Index]] | ||
|} | |} | ||
</div> | </div> | ||
+ | [[File:pmProjectsMainTabsRaidRisksIcon.png|left|70px]] | ||
{|style="width: 100%" | {|style="width: 100%" | ||
|- valign="top" | |- valign="top" | ||
|style="width:73%"| | |style="width:73%"| | ||
− | ==Introduction== | + | == Introduction == |
− | Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred | + | Issue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred. |
− | |||
|style="width:5%"| | |style="width:5%"| | ||
| | | | ||
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== Related Articles == | == Related Articles == | ||
+ | * [[Project|Project]] | ||
* [[Project RAID]] | * [[Project RAID]] | ||
− | * [[Project | + | * [[Project Audit History|Project Audit History]] |
− | * [[Project | + | * [[Project Manager Administration|Project Manager Administration]] |
− | + | * [[Project Manager Simple Lists]] | |
− | * [[ | ||
|} | |} | ||
− | == | + | == Adding issues to a project == |
− | |||
Use the '''+''' icon to add a new issue to the project | Use the '''+''' icon to add a new issue to the project | ||
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* '''Actions''': Provide any actions for the issue | * '''Actions''': Provide any actions for the issue | ||
* '''Review Date''': Assign a date to review the issue | * '''Review Date''': Assign a date to review the issue | ||
− | * '''Owned By''': Assign the issue an owner (from project members | + | * '''Owned By''': Assign the issue an owner (from project members) |
* '''Status''': Assign the issue a status to reflect it's current state. | * '''Status''': Assign the issue a status to reflect it's current state. | ||
− | + | Use the '''Add''' button to add the project issue | |
− | Open an existing issue by clicking on the issue from the | + | == Managing issues on a project == |
+ | |||
+ | Open an existing issue by clicking on the issue from the issue list view | ||
* '''Timeline''': Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline | * '''Timeline''': Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline | ||
* '''Follow''': Follow and be notified about posts and comments to the issue on your Newsfeed. | * '''Follow''': Follow and be notified about posts and comments to the issue on your Newsfeed. | ||
− | * '''Status''': Alter the status of the | + | * '''Status''': Alter the status of the issue to indicate if it is still open or closed |
− | * '''Audit''': All changes to the | + | * '''Audit''': All changes to the issue will be recorded in the audit log. |
− | * '''Delete''': Delete an | + | * '''Delete''': Delete an issue by using the '''trash can''' icon on each issue view |
+ | |||
+ | == List View == | ||
− | |||
View project issue, by their name, impact, seriousness, status, review date and owner | View project issue, by their name, impact, seriousness, status, review date and owner | ||
− | + | [[File:pmProjectsMainTabsRaidIssuesListView.png|right|800px]] | |
* Click on an issue to edit it's properties | * Click on an issue to edit it's properties | ||
− | |||
* Search the project issues from the '''Search''' field | * Search the project issues from the '''Search''' field | ||
:* The search will look for a match with the issue name | :* The search will look for a match with the issue name | ||
+ | <br> | ||
+ | <br> | ||
+ | <br> | ||
+ | |||
+ | == Administration == | ||
− | + | When project issues are added, edited or removed this is audited and written to the audit trail tab of the overall project as well as against the audit tab on each Issue, where it can reviewed. | |
Manage the issues impacts and seriousness options via the following simple lists in the admin console. | Manage the issues impacts and seriousness options via the following simple lists in the admin console. | ||
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* Project Issue Impacts | * Project Issue Impacts | ||
* Project Issues Seriousness | * Project Issues Seriousness | ||
+ | <br> | ||
[[Category:Project Manager]] | [[Category:Project Manager]] |
Latest revision as of 11:41, 20 January 2021
Home > Project Manager > Project Portfolio > Project > RAID > Issues | Index |
IntroductionIssue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred. |
Related Articles |
Adding issues to a project
Use the + icon to add a new issue to the project
- Issue: Provide a name for the issue
- Details: Provide details for the issue
- Impact: Choose an impact for the issue
- Seriousness: Choose the seriousness for the issue
- Actions: Provide any actions for the issue
- Review Date: Assign a date to review the issue
- Owned By: Assign the issue an owner (from project members)
- Status: Assign the issue a status to reflect it's current state.
Use the Add button to add the project issue
Managing issues on a project
Open an existing issue by clicking on the issue from the issue list view
- Timeline: Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline
- Follow: Follow and be notified about posts and comments to the issue on your Newsfeed.
- Status: Alter the status of the issue to indicate if it is still open or closed
- Audit: All changes to the issue will be recorded in the audit log.
- Delete: Delete an issue by using the trash can icon on each issue view
List View
View project issue, by their name, impact, seriousness, status, review date and owner
- Click on an issue to edit it's properties
- Search the project issues from the Search field
- The search will look for a match with the issue name
Administration
When project issues are added, edited or removed this is audited and written to the audit trail tab of the overall project as well as against the audit tab on each Issue, where it can reviewed.
Manage the issues impacts and seriousness options via the following simple lists in the admin console.
- Project Issue Impacts
- Project Issues Seriousness