Difference between revisions of "Project Issues"
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==Manage Issues== | ==Manage Issues== | ||
− | Open an existing issue by clicking on the issue from the | + | Open an existing issue by clicking on the issue from the issue list view |
* '''Timeline''': Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline | * '''Timeline''': Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline | ||
* '''Follow''': Follow and be notified about posts and comments to the issue on your Newsfeed. | * '''Follow''': Follow and be notified about posts and comments to the issue on your Newsfeed. | ||
− | * '''Status''': Alter the status of the | + | * '''Status''': Alter the status of the issue to indicate if it is still open or closed |
− | * '''Audit''': All changes to the | + | * '''Audit''': All changes to the issue will be recorded in the audit log. |
− | * '''Delete''': Delete an | + | * '''Delete''': Delete an issue by using the '''trash can''' icon on each issue view |
==List View== | ==List View== |
Revision as of 08:10, 27 March 2019
Home > Project Manager > Project RAID > Issues | Index |
IntroductionIssue management is the process of identifying and resolving issues. Problems with staff or suppliers, technical failures, material shortages, these differ from Risks as they have already occurred |
Related Articles |
Add a new Issue
Use the + icon to add a new issue to the project
- Issue: Provide a name for the issue
- Details: Provide details for the issue
- Impact: Choose an impact for the issue
- Seriousness: Choose the seriousness for the issue
- Actions: Provide any actions for the issue
- Review Date: Assign a date to review the issue
- Owned By: Assign the issue an owner (from project members
- Status: Assign the issue a status to reflect it's current state.
Manage Issues
Open an existing issue by clicking on the issue from the issue list view
- Timeline: Discuss and collaborate on the issue with other stakeholders by posting and commenting on the issue timeline
- Follow: Follow and be notified about posts and comments to the issue on your Newsfeed.
- Status: Alter the status of the issue to indicate if it is still open or closed
- Audit: All changes to the issue will be recorded in the audit log.
- Delete: Delete an issue by using the trash can icon on each issue view
List View
View project issue, by their name, impact, seriousness, status, review date and owner
- Click on an issue to edit it's properties
- Search the project issues from the Search field
- The search will look for a match with the issue name
Administration
Manage the issues impacts and seriousness options via the following simple lists in the admin console.
- Project Issue Impacts
- Project Issues Seriousness