Difference between revisions of "Print Action Item"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/print-action/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Print Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/print-action/]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Print Action Item | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Print Action Item | ||
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:* '''Customer Details / Raised By''' | :* '''Customer Details / Raised By''' | ||
:: Depending on request type and if a customer has been associated to a request, this section will show the details of either the customer or the person that raised the request | :: Depending on request type and if a customer has been associated to a request, this section will show the details of either the customer or the person that raised the request | ||
| − | :* Information | + | :* '''Information''' |
:: When selected, an additional button is displayed on the form that lets you define what information you would like to include on the printout. This includes Team, Owner, Logged on, Status, Priority, Service, Service Level Agreement, Service Level, Response Target, Resolution Target. | :: When selected, an additional button is displayed on the form that lets you define what information you would like to include on the printout. This includes Team, Owner, Logged on, Status, Priority, Service, Service Level Agreement, Service Level, Response Target, Resolution Target. | ||
:* '''Details''' | :* '''Details''' | ||
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Select '''Print''' to see a preview of the request and to print | Select '''Print''' to see a preview of the request and to print | ||
| − | + | --> | |
| − | [[Category: | + | [[Category:HDOC]] |
Latest revision as of 22:53, 1 February 2024
This document can now be found at its new location in the Hornbill Document Library.
