Difference between revisions of "Phone Call Action Item"
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+ | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/phone-call-action/ Hornbill Document Library]. | ||
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+ | [[file:hornbill-document-library.png|Phone Call Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/phone-call-action/]] | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Phone Call Action Item | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Phone Call Action Item | ||
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== Schedule a Call Back == | == Schedule a Call Back == | ||
Built into this action item is a ''Call Back'' feature that lets you schedule an activity to phone the customer back at another time. This Call Back is added into the activities section of the request and onto your personal Activities View | Built into this action item is a ''Call Back'' feature that lets you schedule an activity to phone the customer back at another time. This Call Back is added into the activities section of the request and onto your personal Activities View | ||
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− | [[Category:Service Manager]] | + | [[Category:Service Manager]][[Category:HDOC]] |
Revision as of 21:11, 4 January 2024
This document can now be found at its new location in the Hornbill Document Library.