Difference between revisions of "Phone Call Action Item"

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==Introduction==
 
==Introduction==
The Update Action within a request enables the manual updating on a particular requestUpdates are recorded in the Timeline of the request, alongside the other update types to provide an audit trail  of all actions for each request.  
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The Phone Call Action within a request is a great way to capture information from a phone call between you and a customerIf there is no answer or they are too busy, simply schedule a ''Call Back''.  
 
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Revision as of 04:04, 12 April 2017

Home > Service Manager

Introduction

The Phone Call Action within a request is a great way to capture information from a phone call between you and a customer. If there is no answer or they are too busy, simply schedule a Call Back.

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