Difference between revisions of "Phone Call Action Item"
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+ | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/phone-call-action/ Hornbill Document Library]. | ||
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+ | [[file:hornbill-document-library.png|Phone Call Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/phone-call-action/]] | ||
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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Phone Call Action Item | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Phone Call Action Item | ||
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== Schedule a Call Back == | == Schedule a Call Back == | ||
Built into this action item is a ''Call Back'' feature that lets you schedule an activity to phone the customer back at another time. This Call Back is added into the activities section of the request and onto your personal Activities View | Built into this action item is a ''Call Back'' feature that lets you schedule an activity to phone the customer back at another time. This Call Back is added into the activities section of the request and onto your personal Activities View | ||
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Latest revision as of 22:40, 1 February 2024
This document can now be found at its new location in the Hornbill Document Library.