Organisation

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Introduction

The Hornbill platform allows a hierarchical Organisational Structure to be defined within your instance which, when members are added to each of the business units, can greatly assist in providing a solid foundation on which current and future Hornbill Application functionality operates.

Whether your structure is as simple as a single "Company", "Department", and Support Team, or a more complex and multi-layered configuration including multiple Divisions, and Cost Centers, the correct definition is a key aspect in utilising the Hornbill Platform to it's maximum.

Types of Business Units

Each business unit you define within Hornbill should be considered a Group. When creating a Group you will be required to specify a Type against that Group. There are six Group Types available, the default being "General".

• General
• Team
• Department
• Costcenter
• Division
• Company