Difference between revisions of "Manage Portals"

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(Created page with "If you have contacts who you want to provide a means to access services you make available to them directly, and you have Service Manager installed, then you will need to conf...")
 
 
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If you have contacts who you want to provide a means to access services you make available to them directly, and you have Service Manager installed, then you will need to configure Guest access for them.
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This document can now be found at its new location in the [https://docs.hornbill.comcustomize/employee-portal/employee-portal-configuration Hornbill Document Library].
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[[file:hornbill-document-library.png|Manage|link=customize/employee-portal/employee-portal-configuration]]
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{{DISPLAYTITLE:Customize}}{{breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[Platform Configuration]] > Customize|administration}}
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{{Section|
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==Introduction==
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The Portals provide an access point for both Hornbill Users and non-Hornbill users to access aspects of the different applications that provide a public interface. The Portals can provide a custom and unique experience for the users with the ability to change the look and feel to meet your needs.
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Whether you use one or both of these portals will depend on who your customer base is. If you are providing services to individuals and departments within your own organization, then you will need to configure the Hornbill Employee Portal. If you provide services to other organizations and are interacting with the individuals who belong to these external organizations then you will do this via the Hornbill Customer Portal.|
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{{RightBox|Related Articles|
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:* [[Employee Portal]]
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:* [[Customer Portal]]
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:* [[Practical Advice for Configuring your Hornbill Portals|Portal Configuration Guide]]
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:* [[Applications]]
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:* [[Live Chat]]
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}}
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}}
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== Manage Portals ==
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{|cellspacing="10"
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|-
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| style="width:250px; border:2px solid #AAA; " |
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[[File:CustomerPortalCard.PNG|300px|center|link=Customize Customer Portal]]
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| style="width:250px; border:2px solid #AAA; padding:1em;" |
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[[File:EmployeePortalCard.PNG|300px|link=Customize Employee Portal]]
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|-
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| style="width:250px; border:2px solid #AAA; padding:1em;" |
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[[File:AdvancedPortalSettingsCard.PNG|300px|link=Advanced Settings]]
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| style="width:250px; border:2px solid #AAA; padding:1em;" |
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[[File:LoginScreenCard.png|300px|link=Login Screen]]
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|}
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[[Category:Configuration]]
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[[Category:HDOC]]

Latest revision as of 22:06, 9 May 2024

This document can now be found at its new location in the Hornbill Document Library.

Manage