Manage Assets

In Service Manager an asset can be added to the asset register in a number of ways:-

1. As a Configuration manager, you can add assets using the Configuration management icon on the navigation bar and then Asset management. Use the ‘Add new asset’ icon, complete the asset details and select the ‘add asset’ button.
2. As a Configuration manager, you can add assets using the Configuration management icon on the navigation bar and then administration. Select ‘Add new asset’ option for the asset type you require. Complete the details and then ‘Add asset’
3. As a Co-worker with Service manager who has access to Self Service, launch Self Service from the Self Service icon ( on the navigation bar). Then select ‘My Assets’ and ‘Register my own device’, complete details and then save.

To update an asset:-

1. If you are a configuration manager, you can search for an asset using the Configuration management icon on the navigation bar and then Asset management. Use the ‘Search assets’ icon to display a list which you can sort by name, type or status. Select the asset that needs updating. Make the changes you need and then select the save button.
2. If you are a co-worker and want to update your assets then launch Self Service from the Self Service icon ( on the navigation bar). Then select ‘My Assets’ to see a list by asset type. Select edit for the asset that needs updating. Make the changes you need and then select the save button.

To remove an asset:-

1. If you are a configuration manager, you can search for asset using the Configuration management icon on the navigation bar and then Asset management. Use the ‘Search assets’ icon to display a list which you can sort by name, type or status. Select the trashcan () to the right of the asset that needs updating then OK.
2. If you are a co-worker and want to update your assets then launch Self Service from the Self Service icon ( on the navigation bar). Then select ‘My Assets’ to see a list by asset type. Select remove for the asset that needs deleting.