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Welcome to Hornbill – the business collaboration solution that works for you
You are looking at Hornbill’s 
User Assistance home page. You can look for information using one of these routes :-
1. Step by Step
- Getting Started – how to quickly start being productive
- Getting Going – further features you may like to use
2. Guided Tours
- To get a quick overview of what Hornbill and Service Manager can do for you, take a look at the introduction video
- For a more detailed run-through of the features in Hornbill, take a guided tour of Hornbill and Service Manager
3. FAQs
- If you have a specific question, or want to know what something means, look for your answer in the Frequently Asked Questions
You can also use the Search at the top of this page to find information across all three paths.
If you want more general information about Hornbill and our products, go to http://www.hornbill.com