Difference between revisions of "Investigating Problems"
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Hornbill provides a sample Problem Business Process which can be used to govern Problem lifecycle's. Customers can edit or create their own Problem processes through the administration console and | Hornbill provides a sample Problem Business Process which can be used to govern Problem lifecycle's. Customers can edit or create their own Problem processes through the administration console and | ||
− | + | ==Investigation Process== | |
[[File:Problem_Process.png|left|700px]] | [[File:Problem_Process.png|left|700px]] |
Revision as of 14:58, 7 December 2015
Home > Service Manager > Investigating Problems
Introduction
Hornbill provides a sample Problem Business Process which can be used to govern Problem lifecycle's. Customers can edit or create their own Problem processes through the administration console and