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* [[IT Operations Management]]
* [[IT Operations Management]]
* [[Discover Job]]
* [[Discovery Job]]

Latest revision as of 01:15, 27 March 2020

Home > Administration > ITOM > Inventory Index

[edit] Introduction

The Inventory Viewer provides an interface to manage discovered devices and categorize them as Managed / Un-Managed Devices, as well as remove them. It is only possible to view Inventory details and execute IT Automation jobs on managed devices. Devices can be grouped together in predefined Managed lists, of which can be used when assigning IT Automation Jobs. Lists can be used as a filter within the viewer.

[edit] Related Articles

[edit] Inventory Tool Bar

  • Refresh
A refresh of the list may be required to display any new devices discovered while you are viewing the list
  • Show
  • All Managed Inventory
Show only the devices that have been selected as Managed
  • All Un-managed Inventory
Show only devices selected as Un-managed
  • Add Selected To a Managed List
By selecting multiple devices in the list using the checkboxes, you can add these into an available Managed List.
  • Create List
Create a new list for managing or grouping devices
  • Filter
Free Text filter to search by Name, Manufacturer, Model or Operating System
  • Action
Actions to apply to one or more selected devices in the Inventory List
  • Toggle Managed Status
Set Selected As Managed / Set Selected as Un-managed
  • Add Selected to A Managed List
This is only available for Managed CIs)
  • Delete Device
This will permanently remove the device from the list
Display a device's discovered properties

[edit] Inventory List


The location where the results of the Discovery process are stored.

  • Action
Using this drop-down icon, you can select from several actions that you can apply against this individual inventory item
  • Name
Device hostname. Clicking on the hostname will display a detailed Properties list for this inventory item
  • Manufacturer
Shows the devices manufacturer
  • Model
Devices model details
  • OS
The devices installed Operating System
  • Ping
Displays "Green" if the device was able to respond to a ping request
  • DNS
Displays "Green" if the device was able to be identified by a DNS lookup
  • Discovered
Shows the discovery date for the device

[edit] Device Properties

Clicking on the Device Name will display properties discovered for the selected device, for Managed Devices the following information will be visible:

  • Summary (Name, Discovered On, Ping, DNS)
  • Manufacturer / Hardware (showing Model, Serial Number, CPU & Memory)
  • Operating System
  • Network
  • Installed OS Options
  • Installed Software (filterable)
  • Job Queue (for that particular machine; the ability to run an ad-hoc job)
For Un-managed devices, only the Summary information is available..
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