ITOM Roles and Rights
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IntroductionITOM provides additional rights that can be assigned to a security role, allowing access to individual features. One System Security Role is currently provided, enabling full access to any user account that is a member. If this role is not favourable the creation of a Custom Role, containing a combination of the ITOM rights detailed below, and the many others provided by the Hornbill platform, can be used. |
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- Roles
- ITOM Administrator
- This role enables full access to the use and administration of the ITOM
- Rights
- Manage Automation Jobs
- Enables access to the job queue where IT Automation and Discovery Jobs can be initiated and monitored
- Manage Inventory
- Enables access to the inventory where devices can be organised and there managed status set
- Manage Runbooks
- Enables access to the Runbook orchestration features
- Manage Site Integration Services
- Enables the creation and management Site Integration Connectors
- Manage Site Integration Packages
- Enables the ability to create and manage custom packages
- Table Rights
- Access to the following tables are required and its recommended that full access is provided, with restrictions to features only controlled by the use of the ITOM rights detailed above.
- h_inv_computer
- h_inv_installed_options
- h_inv_installed_software
- h_inv_ip_networks
- h_inv_list
- h_inv_listcomputer
- h_sis_groups
- h_sis_installed_packages
- h_sis_jobs
- h_sis_packages
- h_sis_published_packages
- h_sis_servers
- Additional Roles
- Business Process Manager
- Required for access to the orchestration features provided by Runbooks (powered by the BPM)
- It should be noted that the above rights may also be additionally restricted by the ITOM subscription policy applied to the Hornbill instance.