Difference between revisions of "ISO:Supplier Relationships and Procurement"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/hornbill-cloud/iso/supplier-relationships-and-procurement/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/hornbill-cloud/iso/supplier-relationships-and-procurement/]] | ||
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Hornbill chooses its suppliers carefully to ensure that our service delivery is not impacted\jeopardized and that they, at the very least, care about data security in the same way Hornbill does. Below are details on how we choose and monitor suppliers. | Hornbill chooses its suppliers carefully to ensure that our service delivery is not impacted\jeopardized and that they, at the very least, care about data security in the same way Hornbill does. Below are details on how we choose and monitor suppliers. | ||
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* conditions for termination/re-negotiation of agreements, including contingency plans. | * conditions for termination/re-negotiation of agreements, including contingency plans. | ||
| + | We are also committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. | ||
| + | We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values we have in place a supply chain compliance programme. | ||
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| + | All suppliers when reviewed (Either annually\new contract or prospective stage) are engaged to ensure that they to achieve the same ethical standards as ourselves. | ||
| + | To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training on our Supplier management policy to all to our staff covered under the policy | ||
==Monitoring of Service Delivery== | ==Monitoring of Service Delivery== | ||
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*The relationship owner ensures that information security incidents experienced by the third party are reviewed jointly and that relevant information security incidents experienced internally are communicated to the third party so that appropriate steps can be taken. | *The relationship owner ensures that information security incidents experienced by the third party are reviewed jointly and that relevant information security incidents experienced internally are communicated to the third party so that appropriate steps can be taken. | ||
*The relationship owner identifies any problems of any sort (including operational problems, failures, faults and tracing faults, and disruptions), on either side of the relationship, and ensures that they are resolved, using the agreed escalation procedure where necessary. | *The relationship owner identifies any problems of any sort (including operational problems, failures, faults and tracing faults, and disruptions), on either side of the relationship, and ensures that they are resolved, using the agreed escalation procedure where necessary. | ||
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| + | [[Category:HDOC]] | ||
| + | <!-- hornbill-cloud/iso/supplier-relationships-and-procurement --> | ||
Latest revision as of 17:28, 11 September 2023
This document can now be found at its new location in the Hornbill Document Library.
