Hornbill Webinars

Hornbill Switch On - Shared Webinars

As part of your Switch On, Hornbill presents a number of webinars to assist Hornbill Administrators understand and become aware of various concepts, features and functionality that is available within the Hornbill Platform. These webinars are in the form of GoTo meeting sessions. Simply register within the slot that suits you, and a Hornbill Product Specialist will guide you through the content of that session. As these are shared "Knowledge Transfer" webinars, there may be other delegates from other organisations also viewing the same session. However, your Product Specialist will also be running a number of "Personal Sessions" with only your organisation/staff, to focus on your specific configuration. These will be scheduled outside of the below webinars. Every webinar will present you with the opportunity to ask questions throughout, as well as some time for Q&A at the end of the session. Each webinar will also be recorded, and made available for you to download and watch again at your own convenience.

Hornbill Trained for Life

As part of Hornbill's "Trained for Life" guarantee, all Hornbill subscribers also have the option to register for any of these sessions at any point. For example, if you have a new starter looking to get to grips with Hornbill Administration, want to learn about a particular new feature or some functionality, or you simply require a refresher in a particular area, Hornbill's "Trained for Life" gives you the benefit of joining these knowledge transfer sessions alongside the Wiki documentation that is available to all and constantly updated.

Registering

We have five knowledge transfer webinars that we suggest you register for:

1. An Introduction to Hornbill (Day 1 of your Switch On)
2. Business Process and Progressive Capture
3. Self Service Portals and Asset Management
4. Hornbill Collaboration features and Advanced Service Manager Functionality
5. Dashboards and Reporting

We would highly recommend you schedule at least the first 3 webinars for the first week of your Switch On. Even better is if you have the availability to schedule all 5 for the first week, however this is not necessary - you can schedule the others for when best suits you.

The timetable below shows our weekly schedule of webinars. For each session, simply click the orange "Register to attend" button and you will be directed to the GoTo Webinar page for that topic - and from there, select the time slot best for you, and enter your details. Once submitted you should be presented with an option to add that session into your calendar.

Please ensure you that you register for each of the 5 webinars.

Timetable

Webinars Timetable

	Mondays	Tuesdays	Wednesdays	Thursdays	Fridays
Morning Session 10am	Introduction to Hornbill Duration: 60 Mins	BPM & Progressive Capture Duration: 60 Mins	Portals & Asset Management Duration: 60 Mins	Collaboration & Extra Features Duration: 60 Mins	Dashboards & Reporting Duration: 60 Mins
Afternoon Session 2pm	Introduction to Hornbill Duration: 60 Mins	Collaboration & Extra Features Duration: 60 Mins	BPM & Progressive Capture Duration: 60 Mins	Dashboards & Reporting Duration: 60 Mins	Portals & Asset Management Duration: 60 Mins

Please ensure you register for each webinar at least 1 hour before the scheduled start otherwise you will be asked to re-schedule.

Registration

Session Name	Click to Register
Introduction to Hornbill
BPM & Progressive Capture
Portals & Asset Management
Collaboration & Extra Features
Dashboards & Reporting