Hornbill Webinars

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Hornbill Introductory Webinars Hornbill presents a number of webinars to assist Hornbill Administrators understand and become aware of various concepts, features and functionality that are available within the Hornbill Platform. These "Knowledge Transfer" webinars are available to both participants of the 30 day trial and existing Hornbill subscribers looking for a refresh or bring a new Hornbill Administrator up to speed. If you are undertaking the 30 Day trial or other implementation approach, your Product Specialist will also be running a number of "Personal Sessions" with only your organisation/staff, to focus on your specific configuration. These will be scheduled outside of the below webinars. If you have any questions regarding the content of the webinars, you can search the Hornbill Wiki, or post them to the Hornbill Forums (https://forums.hornbill.com/) where the whole team here at Hornbill will be able to reply and assist - and you may even get assistance from the rest of our community i.e. other Hornbill subscribers, where configuration methods and ideas are often shared. Hornbill Trained for Life As part of Hornbill's "Trained for Life" guarantee, all Hornbill subscribers also have the option to register for any of these sessions at any point. For example, if you have a new starter looking to get to grips with Hornbill Administration, want to learn about a particular new feature or some functionality, or you simply require a refresher in a particular area, Hornbill's "Trained for Life" gives you the benefit of joining these knowledge transfer sessions alongside the Wiki documentation that is available to all and constantly updated. Registering We have seven knowledge transfer webinars that we suggest you register for: An Introduction to Hornbill Business Process and Progressive Capture Service Catalog and Portals Asset and Config Manager Hornbill Collaboration features Advanced Service Manager Functionality Dashboards and Reporting We would highly recommend that participants of the Hornbill 30 day trial schedule at least the first 3 webinars prior to the 30 days or for the first week. The remainder can be watched over the course of the 30 days in line with the progression of the personal sessions. The timetable below shows our weekly schedule of webinars. For each session, simply click the orange "Register to attend" button and you will be directed to relevant landing page for that topic - and from there, select the time slot best for you, and enter your details. Once submitted you should be presented with an option to add that session into your calendar. Please ensure you that you register for each of the 7 webinars. Timetable Webinars Timetable Mondays Tuesdays Wednesdays Thursdays Fridays Morning Session 10am Introduction to Hornbill Duration: 60 Mins BPM & Progressive Capture Duration: 60 Mins Service Catalog and Portals Duration: 60 Mins Asset and Config Manager Duration: 60 Mins Advanced Service Manager Duration: 60 Mins Afternoon Session 2pm Introduction to Hornbill Duration: 60 Mins Service Catalog and Portals Duration: 60 Mins BPM & Progressive Capture Duration: 60 Mins Dashboards & Reporting Duration: 60 Mins Hornbill Collaboration Duration: 60 Mins Please ensure you register for each webinar at least 1 hour before the scheduled start otherwise you will be asked to re-schedule. Although we endeavour to deliver the webinars as per the above schedule, on occasion there may be circumstances which mean a particular webinar session is not available. If this is encountered, please register for the next available date that suits you. Registration Session Name Registration Page Introduction to Hornbill BPM & Progressive Capture Service Catalog and Portals Hornbill Collaboration Dashboards & Reporting Asset and Configuration Manager Advanced Service Manager Features Ask a Product Specialist Hornbill will hosts a weekly live webinar which is free to attend by all Switch On participants or existing Hornbill Subscribers. This is an opportunity to engage with a Product Specialist in relation to the Hornbill Platform or Applications. This may be to clarify content you've read on the Wiki, watched in one of Hornbill's Introductory Webinars, or as part of some configuration you are currently undertaking on your instance. This is an open session and will be attended by people from different organisations across Hornbill's user base. Therefore the Product Specialist will discuss questions and topics utilising a demonstration instance to illustrate approaches and concepts. Q&A with a Product Specialist occurs on a weekly basis. Please register at the following link for the date and time that works best for you: Click here to register After registering, you will receive a confirmation email containing information about joining the webinar. PLEASE NOTE: You must register with your company email address. Any registrations that cannot be recognised will be removed from the list of participants prior to the start of the webinar. Please ensure you register for the session at least 1 hour before the scheduled start otherwise you will be asked to re-schedule. Although we endeavour to deliver the live session as per the schedule described, on occasion there may be circumstances which mean a particular webinar session is not available. If this is encountered, you will be notified and asked to register for the next available date that suits you.