Hornbill Webinars

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Hornbill Switch On - Shared Webinars As part of your Switch On, Hornbill presents a number of webinars to assist Hornbill Administrators understand and become aware of various concepts, features and functionality that is available within the Hornbill Platform. Simply register within the slot that suits you, and a Hornbill Product Specialist will guide you through the content of that session. As these are shared "Knowledge Transfer" webinars, these are applicable to all customers and there may be many people subscribed to that session at once. However, your Product Specialist will also be running a number of "Personal Sessions" with only your organisation/staff, to focus on your specific configuration. These will be scheduled outside of the below webinars. If you have any questions regarding the content of the webinars, you can search the Hornbill Wiki, or post them to the Hornbill Forums (https://forums.hornbill.com/) where the whole team here at Hornbill will be able to reply and assist - and you may even get assistance from the rest of our community i.e. other Hornbill subscribers, where configuration methods and ideas are often shared. Each webinar will also be made available for you to watch again at your own convenience. Hornbill Trained for Life As part of Hornbill's "Trained for Life" guarantee, all Hornbill subscribers also have the option to register for any of these sessions at any point. For example, if you have a new starter looking to get to grips with Hornbill Administration, want to learn about a particular new feature or some functionality, or you simply require a refresher in a particular area, Hornbill's "Trained for Life" gives you the benefit of joining these knowledge transfer sessions alongside the Wiki documentation that is available to all and constantly updated. Registering We have six knowledge transfer webinars that we suggest you register for: An Introduction to Hornbill (Day 1 of your Switch On) Business Process and Progressive Capture Request Catalog and Portals Asset and Config Manager Hornbill Collaboration features and Advanced Service Manager Functionality Dashboards and Reporting We would highly recommend you schedule at least the first 3 webinars for the first week of your Switch On. Even better is if you have the availability to schedule all 6 for the first week, however this is not necessary - you can schedule the others for when best suits you. The timetable below shows our weekly schedule of webinars. For each session, simply click the orange "Register to attend" button and you will be directed to relevant landing page for that topic - and from there, select the time slot best for you, and enter your details. Once submitted you should be presented with an option to add that session into your calendar. Please ensure you that you register for each of the 6 webinars. Timetable Webinars Timetable Mondays Tuesdays Wednesdays Thursdays Fridays Morning Session 10am Introduction to Hornbill Duration: 60 Mins BPM & Progressive Capture Duration: 60 Mins Request Catalog and Portals Duration: 60 Mins Asset and Config Manager Duration: 60 Mins Dashboards & Reporting Duration: 60 Mins Afternoon Session 2pm Introduction to Hornbill Duration: 60 Mins Request Catalog and Portals Duration: 60 Mins BPM & Progressive Capture Duration: 60 Mins Dashboards & Reporting Duration: 60 Mins Collaboration & Extra Features Duration: 60 Mins Please ensure you register for each webinar at least 1 hour before the scheduled start otherwise you will be asked to re-schedule. Although we endeavour to deliver the webinars as per the above schedule, on occasion there may be circumstances which mean a particular webinar session is not available. If this is encountered, please register for the next available date that suits you. Registration Session Name Registration Page Introduction to Hornbill BPM & Progressive Capture Service Catalog and Portals Collaboration & Extra Features Dashboards & Reporting Asset and Configuration Manager