Difference between revisions of "Hornbill WCAG 2.1 Status"

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# Background Color – The Request List within Hornbill Service Manager provides distinctive background colors to support visualization of the status of requests. For some visually impaired people, this can be a problem, as assistive technologies cannot distinguish between colors.
 
# Background Color – The Request List within Hornbill Service Manager provides distinctive background colors to support visualization of the status of requests. For some visually impaired people, this can be a problem, as assistive technologies cannot distinguish between colors.
−
# Color Contrast - Some elements of the User Interface have low color contrast, especially when using grey, in areas that display date and time information, and borders surrounding text input fields such as search. Hornbill’s Dark Mode skin provides a much higher contrast, which assists people with visual impairments.
 
 
# Buttons - Some buttons are represented by icons, which do not include an alternative text description.
 
# Buttons - Some buttons are represented by icons, which do not include an alternative text description.
 
# Images - Some images do not include accessible names.
 
# Images - Some images do not include accessible names.

Revision as of 11:51, 5 July 2022

Accessibility Evaluation Report for WCAG 2.1

 

1. Executive Summary

This report describes the conformance of the Hornbill Collaboration Core and its applications with W3C's Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1. The Success Criteria (checklist) is described in Section 5 below and is based on the Success Criteria checklist provided by W3C ( https://www.w3.org/TR/2006/WD-WCAG20-20060427/appendixB.html )

 

2. Last Reviewed

 

3. Reviewer

  • Daniel Dekel - Principal Web Developer
  • Hornbill Technologies Limited

 

4. Review Process

 

5. Commitment to Accessibility Improvements

We have not fully met every point in the requirements so far. Some of the unaddressed points are subjective, and we don't fully understand the application of them in all cases, leaving it difficult for us to make meaningful changes that will serve people with impaired sight issues without degrading the product for them or for anyone else.

To that end, we have taken the view that rather than trying to meet every point just for the sake of ticking the boxes, the more subjective/ambiguous points have not been addressed because we do not have enough of an understanding about how we might address the issues without degrading the function of Hornbill's products.

We recognize that we do not understand how these unaddressed issues might be applied in a practical sense, and so want to tackle the remaining issues as and when there are practical examples we can work with. We remain both committed and open-minded about these items and will address them, but are hoping to work with customers on individual requirements and individual user needs as required.

 

6. Summary and Recommended Actions

Overall:

There are 78 checks in total. 56 are fully met. 9 are partially met, 7 are not and 6 are not applicable.

Results for Level 1 (A):

There are 30 checks in total for Level 1

29 are fully met. 1 is partially met.

Results for Level 2 (AA):

There are 20 checks in total for Level 2

18 are fully met. 2 are not applicable.

Results for Level 3 (AAA):

There are 28 checks in total for Level 3

9 are fully met. 8 are partially met, 7 are not met and 4 are not applicable.

 

General

  1. Background Color – The Request List within Hornbill Service Manager provides distinctive background colors to support visualization of the status of requests. For some visually impaired people, this can be a problem, as assistive technologies cannot distinguish between colors.
  2. Buttons - Some buttons are represented by icons, which do not include an alternative text description.
  3. Images - Some images do not include accessible names.
  4. Element Names - Some elements generated using JavaScript do not include role names.

 

7. Summary Check List


WCAG 2 - Checklist https://www.w3.org/WAI/WCAG21/quickref/
1 Perceivable
1.1 Text Alternatives
1.1.1 Non-text Content https://www.w3.org/WAI/WCAG21/quickref/#non-text-content Level A Fully Met
1.2 Time-based Media
1.2.1 Audio-only and Video-only (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#audio-only-and-video-only-prerecorded Level A Fully Met
1.2.2 Captions (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#captions-prerecorded Level A Fully Met
1.2.3 Audio Description or Media Alternative (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#audio-description-or-media-alternative-prerecorded Level A Fully Met
1.2.4 Captions (Live) https://www.w3.org/WAI/WCAG21/quickref/#audio-description-or-media-alternative-prerecorded Level AA Not Applicable
1.2.5 Audio Description (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#audio-description-prerecorded Level AA Not Applicable
1.2.6 Sign Language (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#sign-language-prerecorded Level AAA Not Applicable
1.2.7 Extended Audio Description (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#extended-audio-description-prerecorded Level AAA Not Applicable
1.2.8 Media Alternative (Prerecorded) https://www.w3.org/WAI/WCAG21/quickref/#media-alternative-prerecorded Level AAA Not Applicable
1.2.9 Audio-only (Live) https://www.w3.org/WAI/WCAG21/quickref/#audio-only-live Level AAA Not Applicable
1.3 Adaptable
1.3.1 Info and Relationships https://www.w3.org/WAI/WCAG21/quickref/#info-and-relationships Level A Fully Met
1.3.2 Meaningful Sequence https://www.w3.org/WAI/WCAG21/quickref/#meaningful-sequence Level A Fully Met
1.3.3 Sensory Characteristics https://www.w3.org/WAI/WCAG21/quickref/#sensory-characteristics Level A Fully Met
1.3.4 Orientation https://www.w3.org/WAI/WCAG21/quickref/#orientation Level AA 2.1 Fully Met
1.3.5 Identify Input Purpose https://www.w3.org/WAI/WCAG21/quickref/#identify-input-purpose Level AA 2.1 Fully Met
1.3.6 Identify Purpose https://www.w3.org/WAI/WCAG21/quickref/#identify-purpose Level AAA 2.1 Partially Met
1.4 Distinguishable
1.4.1 Use of Color https://www.w3.org/WAI/WCAG21/quickref/#use-of-color Level A Partially Met
1.4.2 Audio Control https://www.w3.org/WAI/WCAG21/quickref/#audio-control Level A Fully Met
1.4.3 Contrast (Minimum) https://www.w3.org/WAI/WCAG21/quickref/#contrast-minimum Level AA Fully Met
1.4.4 Resize text https://www.w3.org/WAI/WCAG21/quickref/#resize-text Level AA Fully Met
1.4.5 Images of Text https://www.w3.org/WAI/WCAG21/quickref/#images-of-text Level AA Fully Met
1.4.6 Contrast (Enhanced) https://www.w3.org/WAI/WCAG21/quickref/#contrast-enhanced Level AAA Fully Met
1.4.7 Low or No Background Audio https://www.w3.org/WAI/WCAG21/quickref/#low-or-no-background-audio Level AAA Fully Met
1.4.8 Visual Presentation https://www.w3.org/WAI/WCAG21/quickref/#visual-presentation Level AAA Partially Met
1.4.9 Images of Text (No Exception) https://www.w3.org/WAI/WCAG21/quickref/#images-of-text-no-exception Level AAA Partially Met
1.4.10 Reflow https://www.w3.org/WAI/WCAG21/quickref/#reflow Level AA 2.1 Fully Met
1.4.11 Non-text Contrast https://www.w3.org/WAI/WCAG21/quickref/#non-text-contrast Level AA 2.1 Fully Met
1.4.12 Text Spacing https://www.w3.org/WAI/WCAG21/quickref/#text-spacing Level AA 2.1 Fully Met
1.4.13 Content on Hover or Focus https://www.w3.org/WAI/WCAG21/quickref/#content-on-hover-or-focus Level AA 2.1 Fully Met
2 Operable
2.1 Keyboard Accessible
2.1.1 Keyboard https://www.w3.org/WAI/WCAG21/quickref/#keyboard Level A Fully Met
2.1.2 No Keyboard Trap https://www.w3.org/WAI/WCAG21/quickref/#no-keyboard-trap Level A Fully Met
2.1.3 Keyboard (No Exception) https://www.w3.org/WAI/WCAG21/quickref/#keyboard-no-exception Level AAA Not Met
2.1.4 Character Key Shortcuts https://www.w3.org/WAI/WCAG21/quickref/#character-key-shortcuts Level A 2.1 Fully Met
2.2 Enough Time
2.2.1 Timing Adjustable https://www.w3.org/WAI/WCAG21/quickref/#timing-adjustable Level A Fully Met
2.2.2 Pause, Stop, Hide https://www.w3.org/WAI/WCAG21/quickref/#pause-stop-hide Level A Fully Met
2.2.3 No Timing https://www.w3.org/WAI/WCAG21/quickref/#no-timing Level AAA Partially Met
2.2.4 Interruptions https://www.w3.org/WAI/WCAG21/quickref/#interruptions Level AAA Not Met
2.2.5 Re-authenticating https://www.w3.org/WAI/WCAG21/quickref/#re-authenticating Level AAA Not Met
2.2.6 Timeouts https://www.w3.org/WAI/WCAG21/quickref/#timeouts Level AAA Partially Met
2.3 Seizures and Physical Reactions
2.3.1 Three Flashes or Below Threshold https://www.w3.org/WAI/WCAG21/quickref/#three-flashes-or-below-threshold Level A Fully Met
2.3.2 Three Flashes https://www.w3.org/WAI/WCAG21/quickref/#three-flashes Level AAA Fully Met
2.3.3 Animation from Interactions https://www.w3.org/WAI/WCAG21/quickref/#animation-from-interactions Level AAA 2.1 Not Met
2.4 Navigable
2.4.1 Bypass Blocks https://www.w3.org/WAI/WCAG21/quickref/#bypass-blocks Level A Fully Met
2.4.2 Page Titled https://www.w3.org/WAI/WCAG21/quickref/#page-titled Level A Fully Met
2.4.3 Focus Order https://www.w3.org/WAI/WCAG21/quickref/#focus-order Level A Fully Met
2.4.4 Link Purpose (In Context) https://www.w3.org/WAI/WCAG21/quickref/#link-purpose-in-context Level A Fully Met
2.4.5 Multiple Ways https://www.w3.org/WAI/WCAG21/quickref/#multiple-ways Level AA Fully Met
2.4.6 Headings and Labels https://www.w3.org/WAI/WCAG21/quickref/#headings-and-labels Level AA Fully Met
2.4.7 Focus Visible https://www.w3.org/WAI/WCAG21/quickref/#focus-visible Level AA Fully Met
2.4.8 Location https://www.w3.org/WAI/WCAG21/quickref/#location Level AAA Fully Met
2.4.9 Link Purpose (Link Only) https://www.w3.org/WAI/WCAG21/quickref/#link-purpose-link-only Level AAA Partially Met
2.4.10 Section Headings https://www.w3.org/WAI/WCAG21/quickref/#section-headings Level AAA Partially Met
2.5 Input Modalities
2.5.1 Pointer Gestures https://www.w3.org/WAI/WCAG21/quickref/#pointer-gestures Level A 2.1 Fully Met
2.5.2 Pointer Cancellation https://www.w3.org/WAI/WCAG21/quickref/#pointer-cancellation Level A 2.1 Fully Met
2.5.3 Label in Name https://www.w3.org/WAI/WCAG21/quickref/#label-in-name Level A 2.1 Fully Met
2.5.4 Motion Actuation https://www.w3.org/WAI/WCAG21/quickref/#motion-actuation Level A 2.1 Fully Met
2.5.5 Target Size https://www.w3.org/WAI/WCAG21/quickref/#target-size Level AAA 2.1 Not Met
2.5.6 Concurrent Input Mechanisms https://www.w3.org/WAI/WCAG21/quickref/#concurrent-input-mechanisms Level AAA 2.1 Fully Met
3 Understandable
3.1 Readable
3.1.1 Language of Page https://www.w3.org/WAI/WCAG21/quickref/#language-of-page Level A Fully Met
3.1.2 Language of Parts https://www.w3.org/WAI/WCAG21/quickref/#language-of-parts Level AA Fully Met
3.1.3 Unusual Words https://www.w3.org/WAI/WCAG21/quickref/#unusual-words Level AAA Partially Met
3.1.4 Abbreviations https://www.w3.org/WAI/WCAG21/quickref/#abbreviations Level AAA Fully Met
3.1.5 Reading Level https://www.w3.org/WAI/WCAG21/quickref/#reading-level Level AAA Not Met
3.1.6 Pronunciation https://www.w3.org/WAI/WCAG21/quickref/#pronunciation Level AAA Not Met
3.2 Predictable
3.2.1 On Focus https://www.w3.org/WAI/WCAG21/quickref/#on-focus Level A Fully Met
3.2.2 On Input https://www.w3.org/WAI/WCAG21/quickref/#on-input Level A Fully Met
3.2.3 Consistent Navigation https://www.w3.org/WAI/WCAG21/quickref/#consistent-navigation Level AA Fully Met
3.2.4 Consistent Identification https://www.w3.org/WAI/WCAG21/quickref/#consistent-identification Level AA Fully Met
3.2.5 Change on Request https://www.w3.org/WAI/WCAG21/quickref/#change-on-request Level AAA Fully Met
3.3 Input Assistance
3.3.1 Error Identification https://www.w3.org/WAI/WCAG21/quickref/#error-identification Level A Fully Met
3.3.2 Labels or Instructions https://www.w3.org/WAI/WCAG21/quickref/#labels-or-instructions Level A Fully Met
3.3.3 Error Suggestion https://www.w3.org/WAI/WCAG21/quickref/#error-suggestion Level AA Fully Met
3.3.4 Error Prevention (Legal, Financial, Data) https://www.w3.org/WAI/WCAG21/quickref/#error-prevention-legal-financial-data Level AA Fully Met
3.3.5 Help https://www.w3.org/WAI/WCAG21/quickref/#help Level AAA Fully Met
3.3.6 Error Prevention (All) https://www.w3.org/WAI/WCAG21/quickref/#error-prevention-all Level AAA Fully Met
4 Robust
4.1 Compatible
4.1.1 Parsing https://www.w3.org/WAI/WCAG21/quickref/#parsing Level A Fully Met
4.1.2 Name, Role, Value https://www.w3.org/WAI/WCAG21/quickref/#name-role-value Level A Fully Met
4.1.3 Status Messages https://www.w3.org/WAI/WCAG21/quickref/#status-messages Level AA 2.1 Fully Met


 

8. References

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