Hornbill Switch-On Plus Service

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Introduction

For those only requiring the essential elements to perform an evaluation of Hornbill, no additional effort would be required. We do however understand that not all customers are the same and for some, more in-depth assistance will be requested.

The Switch-On Plus service aims to accommodate those situations where:-

• Requirements Capture Session

- It is essential that all the Services and Processes are configured shortly after the standard Switch-On and so a set of Requirements Capture sessions must be completed ahead of the implementation. Equally, it may be that additional effort is required once the implementation is complete to continue to configure and get Hornbill ready for Go Live

• Data Imports

- Data is required from multiple sources and so it is essential that the effort to configure imports is understood as well providing a plan and resource to deliver the effort after the implementation