Hornbill Solution Center

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Home > Configuration > Hornbill Solution Center Index

Introduction

The Solution Center brings together all the information about your Hornbill. Apps, subscriptions, what's new, what's available, what's coming, and more.

Accessing the Solution Center

  1. Click on the Configuration Cog Icon located at the bottom of the main left hand menu bar
  2. From the Configuration Selector, choose Hornbill Solution Center


App Store

The Hornbill App Store is a place where one can go to browse, install, and remove applications on your Hornbill Instance. Applications are categorized under Installed, Premium, and Free. By clicking on each available application you are able to view the details of that application.

Appstore.png

Application Details

Click on an app to see more details about the app.

About

  • Install
If the application is not currently installed, an Install button will be available to install that app
  • Update
When a new update of an installed application is available, a notification will be displayed in the Hornbill App Store. Applications are automatically updated during the maintenance window (0530 UTC Mon-Fri). If you wish to apply the update before the maintenance window, you can proceed with applying the update immediately by clicking on the Update button.
  • Uninstall
If you happen to have an application installed that you no longer need, it can be removed with a click of a button. Have you uninstalled by mistake? Not a worry...your data is intact. Re-install and start from where you left off.
  • Latest Changes
You are able to view the latest updates to each application, including what's new, changed and fixed. If there is a pending updating, the most recently displayed changes will not be applied until the update has been performed.

Road Map

Get a peak at some of the planned features for each app.

  • Incomming
Features that have been agreed on and incorporated into our roadmap, but no timeframes allocated
  • 90 Day Commit
Features that have been committed for work to start within 90 days of being added
  • In Progress
Features that are currently under development
  • Completed
Features that have recently been completed and are available to customers

Update History

Find the dates, times, and build numbers of all the past updates to the app.

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Integrations

See Hornbill's extensive list of integrations with other solutions. The types of Integrations include those that can be triggered through automated workflows, webhooks, data imports, and imbedded content.

  • Premium
Get unlimited access to all these integrations though our Integration Subscription
  • Free
These integrations are available with no restrictions.
  • Amazon
See our collection of available Amazon integrations
  • Hornbill
Hornbill Integrations allow you to communicate across multiple Hornbill instances
  • Microsoft
See our collection of available Microsoft integrations



IT Automation (ITOM / DevOps)

Hornbill's IT Operations Management (ITOM) includes administrative processes and support for software and hardware that allow you to execute routine tasks to support and control your IT services and IT infrastructure. Explore all of the available packages which are broken down in groups that include Account Management, Automation, Device Management, Monitoring, Package Management, and Virtualization

Click on an individual package to see more detail about what it does, how to get it, and the requirements to use it.

  • All Packages
See a list of all the available packages
  • Windows
View a list of Windows specific IT automation packages
  • Linux
View a list of Linux specific IT automation packages
  • Apple OSX
View a list of Apple OSX specific IT automation packages



Subscription

Your Usage

Usage

UsageDashboard.png

Application Subscriptions

Contacts

Billing

Support

Latest Changes

Road Map Library