Hornbill Open Integration Tools

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Introduction

We provide an ever expanding list of open-source tools for integrating and extending the Hornbill platform. We release these tools as open source tools under a very liberal open source licence (shown below). Our team here at Hornbill support many of these tools via our community channels and we encourage our customers and technology partners to get involved.

These tools and examples provide a great resource for getting started with API/WebHook level integrations with our platform. All of these tools are open source and are freely available in source code from our GitHub repository. Please also see our integration page for more details and documentation on specific tools that are in common use. Hornbill GitHub Repository

Documentation & Links

Hornbill Cleanup Utility - Used to clear down test data, typically used before a customer go-live to get the request data into a known empty state (Source Code)

User Import

LDAP User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)
SQL User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)
Azure User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)

Contact Import

SQL Contact Import Tool - Used for one-off or scheduled imports of contact data into your Hornbill instance (Source Code)

Request Import

Supportworks Request Data Migration Tool - Used to migrate historic and active call/ticket/request data from Supportworks 7.x or 8.x to Hornbill Service Manager (Source Code)
ServiceNow Request Data Migration Tool - Used to migrate historic and active call/ticket/request data from ServiceNow to Hornbill Service Manager (Source Code)

Asset Import

Asset Data Import Tool - Used to import and update asset data from common IT Asset tools such as Microsoft SCCM, Cetero and many others (Source Code)
CSV Asset Import Tool - Used to import and update asset data from csv files (Code)