Difference between revisions of "Hornbill Open Integration Tools"
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* [[Supportworks_Request_Import|Supportworks Request Data Migration Tool]] - Used to migrate historic and active call/ticket/request data from Supportworks 7.x or 8.x to Hornbill Service Manager ([https://github.com/hornbill/goSWRequestImport Source Code]) | * [[Supportworks_Request_Import|Supportworks Request Data Migration Tool]] - Used to migrate historic and active call/ticket/request data from Supportworks 7.x or 8.x to Hornbill Service Manager ([https://github.com/hornbill/goSWRequestImport Source Code]) | ||
* [[ServiceNow_Request_Import|ServiceNow Request Data Migration Tool]] - Used to migrate historic and active call/ticket/request data from ServiceNow to Hornbill Service Manager ([https://github.com/hornbill/goServiceNowRequestImporter Source Code]) | * [[ServiceNow_Request_Import|ServiceNow Request Data Migration Tool]] - Used to migrate historic and active call/ticket/request data from ServiceNow to Hornbill Service Manager ([https://github.com/hornbill/goServiceNowRequestImporter Source Code]) | ||
| − | * [[Service_Manager_Request_Import_Utility|Service Manager | + | * [[Service_Manager_Request_Import_Utility|Service Manager Request Import Utility]] - A generic tool used to migrate historic and active call/ticket/request data from any MySQL, MariaDB, MSSQL or ODBC data source in to Hornbill Service Manager. |
===Asset Import=== | ===Asset Import=== | ||
Revision as of 15:36, 3 January 2019
Home > Integration > Hornbill Open Integration Tools
IntroductionWe provide an ever expanding list of open-source tools for integrating and extending the Hornbill platform. We release these tools as open source tools under a very liberal open source licence (shown below). Our team here at Hornbill support many of these tools via our community channels and we encourage our customers and technology partners to get involved. |
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Documentation & Links
These tools and examples provide a great resource for getting started with API/WebHook level integrations with our platform. All of these tools are open source and are freely available in source code from our GitHub repository. Please also see our integration page for more details and documentation on specific tools that are in common use. Hornbill GitHub Repository
Utilities
- Hornbill Cleanup Utility - Used to clear down test data, typically used before a customer go-live to get the request data into a known empty state (Source Code)
User Import
- LDAP User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)
- SQL User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)
- Azure User Import Tool - Used for one-off or scheduled imports of user data into your Hornbill instance (Source Code)
Contact Import
- SQL Contact Import Tool - Used for one-off or scheduled imports of contact data into your Hornbill instance (Source Code)
Request Import
- Supportworks Request Data Migration Tool - Used to migrate historic and active call/ticket/request data from Supportworks 7.x or 8.x to Hornbill Service Manager (Source Code)
- ServiceNow Request Data Migration Tool - Used to migrate historic and active call/ticket/request data from ServiceNow to Hornbill Service Manager (Source Code)
- Service Manager Request Import Utility - A generic tool used to migrate historic and active call/ticket/request data from any MySQL, MariaDB, MSSQL or ODBC data source in to Hornbill Service Manager.
Asset Import
- Asset Data Import Tool - Used to import and update asset data from common IT Asset tools such as Microsoft SCCM, Cetero and many others (Source Code)
- CSV Asset Import Tool - Used to import and update asset data from csv files (Source Code)
Power BI Reportin
- Power BI Reporting - Used to enable Power BI administrators to use the Hornbill Reporting and Trending Engine APIs as Data Sources within Power BI reports and dashboards.
Orchestration and Automation
- Hewlett Packard Enterprise Operations Orchestration Integration - Used to enable HPEOO administrators to include Hornbill Collaboration and Service Manager automations in their flow orchestrations.
- Microsoft System Center Orchestrator Integration - Used to enable MS System Center Orchestrator Integration administrators to include Hornbill Collaboration and Service Manager automations in their Runbook orchestrations.
- Microsoft Azure and Operations Management Suite Integration - Used to enable MS Azure and OMS administrators to include Hornbill Collaboration and Service Manager integrations in their Azure Runbook orchestrations, OMS Alerts and OMS log management.