Difference between revisions of "Hornbill Mobile"

Latest revision as of 08:57, 31 July 2017

Home > Hornbill Mobile

Introduction

Hornbill Mobile is a great way to stay connected with your co-workers while you are on the move. Hornbill Mobile versions are available for both iOS and Android devices.

Access Hornbill's collaboration features, manage your tasks and authorisations, keep up to date with notifications, and never be out of touch with real time access to line of business applications such as Service Manager and Document Manager.

Installation

Apple (IOS 7 and above)

Hornbill's mobile for iOS is available in the Apple App Store. You can install this to your iOS device from the App Store by searching for Hornbill Mobile.

Android

Hornbill's mobile for Android is available in Google Play. Using your Android device, navigate to the Google Play and search for Hornbill Mobile.

Registering and Logging in

Hornbill has introduced a great new feature to allow you to easily register your mobile devices against your Hornbill user account to provide a quick and secure login to Hornbill from the Hornbill Mobile App. When the Hornbill Mobile App is run for the first time, three simple instructions takes you through how to set up your mobile device to get access to your account. Register all your mobile devices and get easy access to Hornbill from where ever you are.

For more information on this and alternative ways of logging into your Hornbill Mobile App, see the Mobile Device Registration information in the Related Articles section

Collaboration

Hornbill Mobile contains a number of collaboration features for keeping up to date with your co-workers.

Notifications

Always be informed when something important has happened

Favourites

News Feed - Access to your Newsfeed to keep up to date with all the thing that are most important to you
Conversations - Continue or start new conversations
Activities - Access, review and complete Tasks and Authorizations
Co-Workers - Access Co-workers contact details, start conversations
Contacts - Access Contacts details
Organizations - Access your organisations details and any related contacts
Nearby - Use your current location (if you have location services enabled) to find other nearby co-workers
Drafts - Access any content which has been saved whilst you were offline and attempt to submit again once a connection is available

Workspaces

View All workspaces you own or are a member of
View and join any public workspaces
See notifications relating to posts and comments of your workspaces
Add posts and comments to your workspaces that you follow. Include pictures or a video
Check in to share your current location and let your co-workers know what you are up to
Search workspaces
Create new workspaces

Application Plug-ins

Some of the applications provided by Hornbill can be accessed through Hornbill Mobile.

Administer Mobile

Use the Cog icon from the Menu to open the Hornbill Mobile configuration settings

Location Services

Last Known Location - Use this option to let your co-workers know where you are based on check-ins and updates

Settings

Language - Choose your language preference
Sounds - Choose if you which to receive sound notifications

Security

Passcode Lock - Add an additional level of security by adding a passcode, which will be required each time you wish to access the Hornbill Mobile

Miscellaneous

Clear Cache
Privacy Policy - Review the Hornbill Mobile privacy terms and conditions
Send Feedback - Help Hornbill improve the service we offer by providing feedback
About Hornbill Mobile - See Hornbill build and instance details

Deregister Device - Use this option to disconnect the Hornbill Mobile from the current Instance and User Account.

@@ Line 7: / Line 7: @@
 ==Introduction==
 ''Hornbill Mobile'' is a great way to stay connected with your co-workers while you are on the move.  Hornbill Mobile versions are available for both iOS and Android devices.
+Access Hornbill's collaboration features, manage your tasks and authorisations, keep up to date with notifications, and never be out of touch with real time access to line of business applications such as Service Manager and Document Manager.
 |style="width:5%"|
 |
@@ Line 20: / Line 23: @@
 |}
+== Installation ==
 {{#ev:youtube|F1QijNXHdDM|400|right}}
+=== Apple (IOS 7 and above) ===
+Hornbill's mobile for iOS is available in the Apple App Store.  You can install this to your iOS device from the App Store by searching for Hornbill Mobile.
+=== Android ===
+Hornbill's mobile for Android is available in Google Play.  Using your Android device, navigate to the Google Play and search for Hornbill Mobile.
+== Registering and Logging in ==
+Hornbill has introduced a great new feature to allow you to easily register your mobile devices against your Hornbill user account to provide a quick and secure login to Hornbill from the Hornbill Mobile App.
+When the Hornbill Mobile App is run for the first time, three simple instructions takes you through how to set up your mobile device to get access to your account. Register all your mobile devices and get easy access to Hornbill from where ever you are.
+For more information on this and alternative ways of logging into your Hornbill Mobile App, see the '''Mobile Device Registration''' information in the Related Articles section
 == Collaboration ==
-Hornbill Mobile contains a number of collaboration features for keeping up to date with your co-workers.  This includes great features such as:
+{{#ev:youtube|_oneZJ_yZOE|400|right}}
-:* Access to your Newsfeed to keep up to date with all the thing that are most important to you
+Hornbill Mobile contains a number of collaboration features for keeping up to date with your co-workers.
-:* Add posts and comments to your workspaces that you follow.  Include a picture or a video
-:* Notifications - Always be informed when something important has happened
-:* Tasks and Authorizations
-:* Nearby - Use your current location (if you have location services enabled) to find other nearby co-workers
-:* Check-in to share you current location
-:* Co-worker Directory listing those important phone numbers and more.
-{{#ev:youtube|QwA86YkTZqs|400|right}}
+===Notifications===
-== Installation ==
+Always be informed when something important has happened
-=== Apple (IOS 7 and above) ===
-Hornbill's mobile for iOS is available in the Apple App Store.  You can install this to your iOS device from the App Store by searching for Hornbill Mobile.
+===Favourites===
-=== Android ===
+* News Feed - Access to your Newsfeed to keep up to date with all the thing that are most important to you
-Hornbill's mobile for Android is available in Google Play.  Using your Android device, navigate to the Google Play and search for Hornbill Mobile.
+* Conversations - Continue or start new conversations
+* Activities - Access, review and complete Tasks and Authorizations
+* Co-Workers - Access Co-workers contact details, start conversations
+* Contacts - Access Contacts details
+* Organizations - Access your organisations details and any related contacts
+* Nearby -  Use your current location (if you have location services enabled) to find other nearby co-workers
+* Drafts - Access any content which has been saved whilst you were offline and attempt to submit again once a connection is available
-== Logging in ==
+===Workspaces===
-The first time you run the Hornbill Mobile app you will be presented with a screen to enter your user credentials This includes the following:
+* View All workspaces you own or are a member of
-:* Your Instance name
+* View and join any public workspaces
-:* Your account name
+* See notifications relating to posts and comments of your workspaces
-:* Your password
+* Add posts and comments to your workspaces that you follow.  Include pictures or a video
+* Check in to share your current location and let your co-workers know what you are up to
+* Search workspaces
+* Create new workspaces
 == Application Plug-ins ==
 Some of the applications provided by Hornbill can be accessed through Hornbill Mobile.
-:* Document Manager
+:* [[Document Manager Mobile|Document Manager]]
 :* [[Service Manager Mobile|Service Manager]]
-=== Frequently Asked Questions ===
+==Administer Mobile==
-<div class="mw-collapsible mw-collapsed" data-collapsetext="Hide answer" data-expandtext="Show answer" style="width:700px">
-:''What is an Instance?''
+Use the '''Cog''' icon from the Menu to open the Hornbill Mobile configuration settings
-<div class="mw-collapsible-content">
-:An Instance is the name of your company's Hornbill environment.  This name would have been created at the time of registration. Typically this would be the name of your company.
+* Location Services
-</div>
+:* '''Last Known Location''' - Use this option to let your co-workers know where you are based on check-ins and updates
-</div>
+* Settings
-<div class="mw-collapsible mw-collapsed" data-collapsetext="Hide answer" data-expandtext="Show answer" style="width:700px">
+:* '''Language''' - Choose your language preference
-:''How do I find out the name of my Instance?''
+:* '''Sounds''' - Choose if you which to receive sound notifications
-<div class="mw-collapsible-content">
+* Security
-:* If the Cloud instance was registered by you, you can refer to the automated email sent to you at the time of registration.
+:* '''Passcode Lock''' - Add an additional level of security by adding a passcode, which will be required each time you wish to access the Hornbill Mobile
-:* If someone else in your company registered the Cloud instance, they should be able to provide this.
+* Miscellaneous
-:* Still not sure?  Please don't hesitate to contact us at [mailto:support@hornbill.com support@hornbill.com]
+:* '''Clear Cache'''
-</div>
+:* '''Privacy Policy''' - Review the Hornbill Mobile privacy terms and conditions
-</div>
+:* '''Send Feedback''' - Help Hornbill improve the service we offer by providing feedback
+:* '''About Hornbill Mobile''' - See Hornbill build and instance details
+Deregister Device - Use this option to disconnect the Hornbill Mobile from the current Instance and User Account.
-<div class="mw-collapsible mw-collapsed" data-collapsetext="Hide answer" data-expandtext="Show answer" style="width:700px">
-:''What is my username and password?''
-<div class="mw-collapsible-content">
-:* Your user name will be the same as used when logging into the full Hornbill Client using a browser
-:* The user names and passwords are generally set up by an administrator within your business. They will be able to provide your login credentials.
-:* Still not sure?  Please don't hesitate to contact us at [mailto:support@hornbill.com support@hornbill.com]
-</div>
-</div>
 [[Category:Mobile]] [[Category:Videos]]