Difference between revisions of "Hornbill Cloud and Platform"
Jump to navigation
Jump to search
| (23 intermediate revisions by 2 users not shown) | |||
| Line 1: | Line 1: | ||
| − | + | {{breadcrumb|[[Main Page|Home]] > [https://docs.hornbill.com/hornbill-cloud/ Hornbill Cloud]|Service_Manager}} | |
| − | |||
| − | { | ||
| − | |[[Main Page|Home]] > | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | + | This document can now be found at its new location in the [https://docs.hornbill.com/hornbill-cloud/ Hornbill Document Library]. | |
| − | : | ||
| − | |||
| + | [[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/hornbill-cloud/]] | ||
| + | |||
| + | <!-- | ||
== [[Continuous Delivery]] == | == [[Continuous Delivery]] == | ||
Hornbill's platform and the applications that run on it are designed from the ground up to support Continuous Delivery for software releases. Our platform and applications are continuously and automatically updated to ensure that all of our customers always have the latest features and fixes, this is done completely automatically without any service down time and we guarantee that all customization and integrations will continue to work. | Hornbill's platform and the applications that run on it are designed from the ground up to support Continuous Delivery for software releases. Our platform and applications are continuously and automatically updated to ensure that all of our customers always have the latest features and fixes, this is done completely automatically without any service down time and we guarantee that all customization and integrations will continue to work. | ||
| − | == [[FAQ: | + | == [[FAQ:ISO|IS0]] == |
ISO 27001 (formally known as ISO/IEC 27001:2005) is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes. Being IS0 27001 accredited means that we have proven to an external body that we comply with all regulations and requirements, therefore ensuring that security (both information and physical)/risk management and other best practices are ingrained in everything we do through the processes we follow. | ISO 27001 (formally known as ISO/IEC 27001:2005) is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes. Being IS0 27001 accredited means that we have proven to an external body that we comply with all regulations and requirements, therefore ensuring that security (both information and physical)/risk management and other best practices are ingrained in everything we do through the processes we follow. | ||
| Line 41: | Line 28: | ||
| − | == [[SQL User Import]] | + | == [[SQL User Import]] == |
The Hornbill SQL User Import Utility provides a simple, safe and secure way to create user accounts on the Hornbill platform by synchronizing with accounts held in your Database. The tool is designed to run behind your corporate firewall, connect to your database, query the required account information, transform and load into the Hornbill instance. | The Hornbill SQL User Import Utility provides a simple, safe and secure way to create user accounts on the Hornbill platform by synchronizing with accounts held in your Database. The tool is designed to run behind your corporate firewall, connect to your database, query the required account information, transform and load into the Hornbill instance. | ||
| Line 47: | Line 34: | ||
== [[Database Asset Import]] == | == [[Database Asset Import]] == | ||
The Hornbill Database Asset Import Utility provides a simple, safe and secure way to create and update asset records on the Hornbill platform, by reading asset records from your asset discovery tool, or another database containing asset records. The tool is designed to run behind your corporate firewall, connect to your asset database server, query the required information, then transform and load the records into your Hornbill instance. | The Hornbill Database Asset Import Utility provides a simple, safe and secure way to create and update asset records on the Hornbill platform, by reading asset records from your asset discovery tool, or another database containing asset records. The tool is designed to run behind your corporate firewall, connect to your asset database server, query the required information, then transform and load the records into your Hornbill instance. | ||
| + | |||
| + | == [[FAQ:Subprocessors|Subprocessors]] == | ||
| + | Hornbill partners with a number of organisations for services that contribute in the delivery of our platform service as described in our Terms of Service. Because our suppliers provide us services that we use in order to deliver our service to our customers, our suppliers could be considered Sub-processors. | ||
| + | |||
| + | ==Firewall IPs\Ports== | ||
| + | Hornbill will send data from the below IPs\Ports. We recommend that you open all the below IPS to your chosen integration points on the required ports. | ||
| + | |||
| + | Hornbill with send SMTP Traffic on Port 25 from | ||
| + | |||
| + | |||
| + | *Europe: - 87.117.243.10 OR 212.71.225.67 | ||
| + | *North America: - 69.174.249.200 OR 64.34.188.200 | ||
| + | |||
| + | |||
| + | Hornbill will connect via POP3\IMAP On Ports 110, 143, 993, 995 | ||
| + | *Europe: 87.117.243.10 OR 212.71.225.20 | ||
| + | *North America: 207.198.105.122 OR 64.34.188.194 | ||
| + | |||
| + | |||
| + | Hornbill will communicate using HTTP\HTTPS\WSS on Port 80 or 443 via | ||
| + | *Europe: 87.117.243.10 OR 212.71.225.20 | ||
| + | *North America: 207.198.105.122 OR 64.34.188.194 | ||
| + | |||
| + | Hornbill uses Cloudflare as a front end to provide geographical caching of static assets , all static content (NOT customer data) requests go via Cloudflare for load balancing, threat mitigation and prevention. This front end also provides initial SSL certs (via sni.cloudflaressl.com) again for static (NON customer) assets. All other traffic (Customer data) is via the below endpoints. | ||
| + | |||
| + | Hornbills API End points depend on your geographical location and will be listed in your initial connection response. These should also be whitelisted for HTTPS\WSS on port 443 | ||
| + | |||
| + | *lon-p01-api.hornbill.com | ||
| + | *lax-p01-api.hornbill.com | ||
| + | *wsh-p01-api.hornbill.com | ||
| + | *mdh-p01-api.hornbill.com | ||
| + | *hhq-p02-api.hornbill.com | ||
| + | |||
| + | Hornbills URLs that should be whitelisted are | ||
| + | *live.hornbill.com | ||
| + | *files.hornbill.com | ||
| + | *files.hornbill.co | ||
| + | *cdn.hornbill.com | ||
| + | |||
| + | Hornbills Data Import Tools will also need to connect to files.hornbill.com and files.hornbill.co | ||
| + | --> | ||
| + | [[Category:HDOC]] | ||
| + | |||
| + | <!-- hornbill-cloud/firewall-ips-ports --> | ||
