Hornbill Bespoke Implementation Service
How does Hornbill's Bespoke Implementation work?
A bespoke Hornbill Service Manager implementation means that you are not bound by the activities set out in the Switch-On, the Switch-On being the fixed activities that accompany the 30-Day subscription-free period.
Through the bespoke option, we can create a set of activities to achieve the desired outcome and by the desired date. These must be created and agreed with the Product Specialist team. In addition, your Primary Product Specialist may choose to utilise multiple Product Specialists (subject to planning and resource availability) to expedite the configuration of your Hornbill Instance, ensuring that the work is completed in the time agreed during the “Capture” phase, depicted in the image above.
Hornbill's Bespoke Implementation Approach
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Your Hornbill Product Specialist will take what we have already learned and document the work package required to deliver a system that you can go live with. This part of the approach will concentrate on gathering the information required to create a Bespoke Implementation. The work package document will include activities for both Hornbill and your stakeholders as well as collaborative sessions that will require your presence to ensure that you have been provided with essential information about your Hornbill Instance. |
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Your Hornbill Product Specialist will take you through the work packages to ensure that our understanding of what is required is correct. We hope within a few iterations / modifications to the work package document we would be able to build a bespoke plan to schedule sessions and allocate resource to complete the activities. |
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Once your bespoke plan has been defined, your Primary Product Specialist will coordinate with you to ensure that the Implementation plan is executed accordingly. It may be necessary to collaboratively work on areas in this phase to ensure correctness of delivery as well as encourage self-sufficiency. |
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Throughout the process, you will be given access to the Instance as well as be presented with work packages that have been completed. Once the work package is completed you would be expected to perform standard checks to ensure that the work has been completed as per the respective work package. The phase will primarily concentrate on an overall review to ensure that nothing has been missed. It may therefore be necessary to revisit an area that had not been fully completed as per the details in the work package. |
Photo inside a Photo
Roll over the first image and you'll see a photo inside the photo
Salmo salar (Salmon Larva)
Wiki Syntax:
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Image:BIReview.png|''[[commons:Salmo salar|Salmo salar]]'' (Salmon Larva)
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