Difference between revisions of "Hornbill Bespoke Implementation Service"
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==Hornbill's Bespoke Implementation Approach== | ==Hornbill's Bespoke Implementation Approach== | ||
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| [[File:BICapture.png|160px|alt=The Capture stage of Hornbill's bespoke implementation approach.|Capture Stage]] || During this stage your Hornbill Product Specialist will take what has already been learned and document the work package required to deliver a ready to use system according to your requirements. This part of the approach will concentrate on gathering the information required to create a Bespoke set of activities. Although both onsite and remote sessions can be used to complete this, it is more efficient to use small and more precise remote sessions with the different areas of your business. The work package document will include activities for both Hornbill and your stakeholders as well as collaborative sessions that will require your presence to ensure that you have been provided with essential information about your Hornbill Instance. | | [[File:BICapture.png|160px|alt=The Capture stage of Hornbill's bespoke implementation approach.|Capture Stage]] || During this stage your Hornbill Product Specialist will take what has already been learned and document the work package required to deliver a ready to use system according to your requirements. This part of the approach will concentrate on gathering the information required to create a Bespoke set of activities. Although both onsite and remote sessions can be used to complete this, it is more efficient to use small and more precise remote sessions with the different areas of your business. The work package document will include activities for both Hornbill and your stakeholders as well as collaborative sessions that will require your presence to ensure that you have been provided with essential information about your Hornbill Instance. | ||
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| [[File:BIDefine.png|160px|alt=The Define stage of Hornbill's bespoke implementation approach.|Define Stage]] || Your Hornbill Product Specialist will take you through the work packages, created during the Capture stage, to ensure that our understanding of what is required is correct. Once signed off your Product Specialist will build a bespoke schedule of activities (sessions) and allocate resource to complete them. | | [[File:BIDefine.png|160px|alt=The Define stage of Hornbill's bespoke implementation approach.|Define Stage]] || Your Hornbill Product Specialist will take you through the work packages, created during the Capture stage, to ensure that our understanding of what is required is correct. Once signed off your Product Specialist will build a bespoke schedule of activities (sessions) and allocate resource to complete them. | ||
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| [[File:BIDeliver.png|160px|alt=The Deliver stage of Hornbill's bespoke implementation approach.|Deliver Stage]] || During this stage your Primary Product Specialist will coordinate with you to ensure the execution of the activities defined. It may be necessary to collaboratively work on areas in this phase to ensure correctness of delivery as well as encourage self-sufficiency. The engagement management part of this activity will ensure that you are kept up-to-date with the activities completed and those that remain outstanding. | | [[File:BIDeliver.png|160px|alt=The Deliver stage of Hornbill's bespoke implementation approach.|Deliver Stage]] || During this stage your Primary Product Specialist will coordinate with you to ensure the execution of the activities defined. It may be necessary to collaboratively work on areas in this phase to ensure correctness of delivery as well as encourage self-sufficiency. The engagement management part of this activity will ensure that you are kept up-to-date with the activities completed and those that remain outstanding. | ||
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Revision as of 10:29, 28 March 2017
How does Hornbill's Bespoke Implementation work?
A bespoke Hornbill Service Manager implementation means that you are not bound by the activities set out in the Switch-On or the time restriction within the 30-day evaluation window, the Switch-On being the fixed activities that accompany the 30-Day subscription-free evaluation period.
Through the bespoke option, we can create a set of activities to achieve the desired outcome and by the desired date. These must be created and agreed with the Product Specialist team. In addition, your Primary Product Specialist may choose to utilise multiple Product Specialists (subject to planning and resource availability) to expedite the configuration of your Hornbill Instance, ensuring that the work is completed by the time agreed.
Hornbill's Bespoke Implementation Approach