Difference between revisions of "Guest Account Templates"

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== Template Details ==
 
== Template Details ==
  
Basic Information
+
=== Basic Information ===
 
:* '''Template Name'''
 
:* '''Template Name'''
 
:: More than one template can be created.  This will allow you to identify this particular template within the list of templates.
 
:: More than one template can be created.  This will allow you to identify this particular template within the list of templates.
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:: The company that the contact belongs to
 
:: The company that the contact belongs to
  
Regional Settings
+
===Regional Settings===
 
:* '''Language'''
 
:* '''Language'''
 
:: This will set the language for the contact.  The language set against the contact will determine the language that the Customer Portal is presented to them.
 
:: This will set the language for the contact.  The language set against the contact will determine the language that the Customer Portal is presented to them.
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:: This will set the timezone that the user resides in.  This will ensure that date/time information presented to them in the portals is displayed using their time.
 
:: This will set the timezone that the user resides in.  This will ensure that date/time information presented to them in the portals is displayed using their time.
  
Portal Access
+
===Portal Access===
 
:* '''Access'''
 
:* '''Access'''
 
:: This will allocate the initial access for the contact.  They can either be set for immediate access by selecting ''Suspended'' or they can be granted immediate access by selecting ''Approved''
 
:: This will allocate the initial access for the contact.  They can either be set for immediate access by selecting ''Suspended'' or they can be granted immediate access by selecting ''Approved''
  
 
[[Category:Administration]]
 
[[Category:Administration]]

Revision as of 01:35, 19 January 2019

Home > Administration > System > Manage Portals > Guest Account Templates Index

Introduction

Guest Account templates are used to create a standard set of settings which can then be used to create contact records through auto provisioning.


Related Articles

Information

Guest Account Templates are only applicable if you intend to utilise auto-provisioning and have external contact records configured in Hornbill. Guest Account Templates are only used in conjunction with the Customer Portal.

Template Details

Basic Information

  • Template Name
More than one template can be created. This will allow you to identify this particular template within the list of templates.
  • Job Title
The job title of the contact being created
  • Company
The company that the contact belongs to

Regional Settings

  • Language
This will set the language for the contact. The language set against the contact will determine the language that the Customer Portal is presented to them.
  • Timezone
This will set the timezone that the user resides in. This will ensure that date/time information presented to them in the portals is displayed using their time.

Portal Access

  • Access
This will allocate the initial access for the contact. They can either be set for immediate access by selecting Suspended or they can be granted immediate access by selecting Approved