Difference between revisions of "Getting Started"
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* [[Joining workspaces | Join some workspaces]] … to be notified of whatever happens there | * [[Joining workspaces | Join some workspaces]] … to be notified of whatever happens there | ||
* [[Follow people | Follow some people]] ... to be notified about what they post | * [[Follow people | Follow some people]] ... to be notified about what they post | ||
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| + | Don't forget to [[download the mobile app]] so you can use Hornbill wherever you are. | ||
If you have ''Service Manager'', … | If you have ''Service Manager'', … | ||
Revision as of 13:48, 17 March 2014
If you are an administrator, start here.
If you are a normal user, here are some things you should do to start getting value from Hornbill:
- Update your profile … to help your co-workers understand what you do
- Join some workspaces … to be notified of whatever happens there
- Follow some people ... to be notified about what they post
Don't forget to download the mobile app so you can use Hornbill wherever you are.
If you have Service Manager, …
- If you are a Support Analyst, ...
- ...
If you have Contact Manager, …