Difference between revisions of "Getting Started"
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If you have ''Service Manager'', … | If you have ''Service Manager'', … | ||
− | * If you are | + | * If you are a Support Analyst, ... |
* ... | * ... | ||
If you have ''Contact Manager'', … | If you have ''Contact Manager'', … |
Revision as of 12:32, 14 March 2014
If you are an administrator, start here.
If you are a normal user, here are some things you should do to start getting value from Hornbill:
- Update your profile … to help your co-workers understand what you do
- Join some workspaces … to be notified of whatever happens there
- Follow some people ... to be notified about what they post
If you have Service Manager, …
- If you are a Support Analyst, ...
- ...
If you have Contact Manager, …