Difference between revisions of "Escalation Actions"
Jump to navigation
Jump to search
| Line 3: | Line 3: | ||
==Introduction== | ==Introduction== | ||
| + | Against each Service Level Target you can configure escalation actions which will get automatically invoked should the Service Level still be active at defined time intervals before and or after the specific Target of the Service Level. | ||
Revision as of 10:18, 4 October 2016
Home > Service Manager > Services > Service Level Agreements > Escalation Actions
Introduction
Against each Service Level Target you can configure escalation actions which will get automatically invoked should the Service Level still be active at defined time intervals before and or after the specific Target of the Service Level.