Employee Portal Widgets

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Introduction The Employee Portal Widgets are made up from a a collection of widgets that are delivered by each Hornbill Application. These widgets provide views and information from each of the available Hornbill Apps. Each widget can be added and configured to one or more Employee Portal Pages.

Related Articles Employee Portal Employee Portal Administration Employee Portal Page Configuration Service Domains Employee Portal Feedback

Collaboration Widgets

My Services

Add this widget to present users with a list of Services that they are subscribed to.

Configure Filter By Service Domain Selecting this option will display a list of the available Domains. Once a Domain is selected, the list of services will be limited to that Domain. Show Impacted Only Only subscribed services that are currently impacted will be displayed. Show Favorites Only Only Services that have been marked as a favorite by the user will be displayed Automatically Select the Layout The layout of this widget will adapt automatically based on the space it has. It will switch between a tiled view and a list view depending on how many services there are to display and the number of columns it spans. Display Layout as Tiles Displays the services as tiles with large icons. Show Service Request Items Below each Service, display a list of its Request Catalog Items. Only available when not using tiles. Style Hide if no data is available The widget will not be included on the page if there is nothing to display. Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Bulletins

Add this widget to present Bulletins that have been published through their subscribed services.

Configure Filter By Service Domain Selecting this option will display a list of the available Domains. Only Bulletins associated to the selected Domain will be displayed. Transition Time Set how long each Bulletin will be displayed for Style Hide if no data is available The widget will not be included on the page if there is nothing to display. Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Links

Add this widget to create a list of custom links. Links to external web sites, cloud services, intranet, and other Employee Portal Pages.

Configure Display as Tiles Selecting options lets you toggle between a list view and a tile view. Icon Select an icon to accompany the name of the link Address Specify an address for the link - if referencing a Hornbill link which needs to be accessible from the Employee Portal or the Employee Mobile App, ensure to use the relative path in this field - i.e for a progressive capture link catalog/new-service-request/com.hornbill.servicemanager/1/1/ (Where 1/1/ IS Replaced with the service and progressive capture ID's Image Use an image to represent the link Name Add a name for your link. Description Add a description to display if you want a little more detail about the link Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Activities

Add this widget to give the user a list of their current activities that are assigned to them.

Configure Show Activities Include Activities that are assigned to the user Show Authorizations Include authorizations assigned to the user Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied This widget should only be used on pages that are accessible to full users. Basic users will not have access to activities. Add to User Version pages only. It is also not available on the Mobile app

Recently Viewed

Add this widget to give users a way to quickly access Hornbill workspaces, apps, requests, projects, and more which they have recently viewed.

Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Workspace

Add this widget to display the user's News Feed which shows the latest updates to all the workspaces that they follow. Or select a specific Workspace.

Configure Show News Feed When selected, the widget will show the users News Feed. When not selected, you can select an individual workspace that you wish to show. Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Post

Add this widget to display a particular post or the last post from a selected workspace.

Configure Show specific post If you have an important post that you want to always be displayed you can select this option and specify the ID of the post. Post ID Add the ID of the post you would like to display. To get the post's ID you can do a right mouse-click on the timestamp (eg: 1 day ago) displayed on a post and get a copy of the link. Add this to the post ID field, removing the leading domain name, up to the URN Last post in a workspace This will only display the last post in the selected workspace. There is no option to scroll through previous posts. Public Workspace Select the public workspace that you which to use Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Search

Add this widget to present users with a Search box for finding Services, FAQs, Documents, Requests, and more.

Configure Filter By Service Domain Selecting this option will display a list of the available Domains. Once a Domain is selected, the results will only come from information linked to that Domain. Title Add a title which will be displayed to the user at the top of the widget Place Holder Add some text that will be displayed within the Search box Text Centered Centers the Title within the widget Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Text

Add this widget to create a simple text based message board.

Configure Title Add a main title within the text area Description Add the main content that you want to display. Format your text using Wiki Markup Text Centered Centers the Title within the widget Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

My Team

Add this widget to view members of all or a specific organisational grouping, and where applicable their availability status. The default will show a user all other members of any teams, departments or companies they are members of

Configure Use a Specific Group Filter the widget to show only members of page viewers chosen group type - Team, Department, Company Exclude yourself Choose to exclude yourself from the member list Show availability and online status Choose if the widget should show member availability status and online presence indicator Show overall availability Add a title summary, which shows a count of available members in the group Show minimal layout Choose to hide member image, job title and replace availability status and presence with colour indicator, icon and hover over options to maximise space Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Document Manager Widgets

My Documents

Add this widget to present users with a list of documents from Document Manager that have been published to a library.

Configure Library Set the default library from which to display documents Show Library Selector Allow the user to select from a list of libraries Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Service Manager Widgets

Average Rating

Add this widget to let users know how well the Service Desk is performing

Configure Filter By Service Domain Selecting this option will display a list of the available Domains. Once a Domain is selected, the results will only come from information linked to that Domain. Last X Days Set the chart to only display feedback results from a set number of days Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied. The colours of the graphic are fixed and change based on the average rating: Red: Rating is less than or equal to 2 Amber: Rating is greater than 2 and less than or equal to 3.5 Green: Rating is greater than 3.5

Service Availability

Add this widget to display a chart that represents your service availability.

Configure Filter By Service Domain Selecting this option will display a list of the available Domains. Once a Domain is selected, the results will only come from information linked to that Domain. Last X Days Set the chart to only display availability information from within a set number of days Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied

Requests

Add this widget to give a user quick access to a list of requests that they have raised with the Service Desk

Style Header Define the top banner of the widget Header Type Choose from Basic, Custom, or No Banner. Body Configure the text and background colors of the widget. If no specific color preferences are set in the widget configuration, the style defined in the Employee Portal settings is applied