Difference between revisions of "Email Templates"

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__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Email Administration]] > Templates
 
__NOTOC__[[Main Page|Home]] > [[Administration]] > [[Email Administration]] > Templates
 
{{#ev:youtube|mvF7saw4MCI|400|right}}
 
{{#ev:youtube|mvF7saw4MCI|400|right}}
In [[What_is_Service_Manager? |''Service Manager'']], Email templates can be created to allow automated responses to be created to requests. These are driven by [[What_is_workflow? |workflow]] so the relevant email is sent when the BPM requires it.
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==Introduction==
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Email templates can be used to pre-populate emails with information to create a standard format for outbound emails.  Emails may be sent automatically from Business Process Workflows or manually from within an app.
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==Features==
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You set up up an email template using the [[Administration|Hornbill Administration]]. Please see this Video for how to for this...
 
You set up up an email template using the [[Administration|Hornbill Administration]]. Please see this Video for how to for this...
  
 
[[Category:Videos]]
 
[[Category:Videos]]

Revision as of 13:27, 22 January 2015

Home > Administration > Email Administration > Templates

Introduction

Email templates can be used to pre-populate emails with information to create a standard format for outbound emails. Emails may be sent automatically from Business Process Workflows or manually from within an app.

Features

You set up up an email template using the Hornbill Administration. Please see this Video for how to for this...