Difference between revisions of "Email Templates"
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m (Jamesa moved page How can I set up an email template to automate responses? to Email Templates without leaving a redirect) |
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Revision as of 13:21, 22 January 2015
In Service Manager, Email templates can be created to allow automated responses to be created to requests. These are driven by workflow so the relevant email is sent when the BPM requires it.
You set up up an email template using the Hornbill Administration. Please see this Video for how to for this...