Difference between revisions of "Email Templates"

From Hornbill
Jump to navigation Jump to search
(9 intermediate revisions by 4 users not shown)
Line 1: Line 1:
 +
This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/email/templates/ Hornbill Document Library].
 +
 +
[[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/email/templates/]]
 +
<!--
 +
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
 
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
 
__NOTOC__
 
__NOTOC__
Line 48: Line 53:
 
::* <nowiki>{{DATE}}</nowiki> = The current date in the format 2016-11-23
 
::* <nowiki>{{DATE}}</nowiki> = The current date in the format 2016-11-23
 
::* <nowiki>{{TIME}}</nowiki> = The current time in the format 23:53
 
::* <nowiki>{{TIME}}</nowiki> = The current time in the format 23:53
 +
::* <nowiki>{{instanceId}}</nowiki> = The id of the Hornbill instance
  
 
:* '''Modifiers'''
 
:* '''Modifiers'''
:: The following modifiers are used with variables and are available from Server Build > 2817.  For example  
+
:: The following modifiers are used with variables and are available: For example  
 
::* <nowiki>{{.H_firstname|upper}}</nowiki> = Will force the value to uppercase i.e JOHN.
 
::* <nowiki>{{.H_firstname|upper}}</nowiki> = Will force the value to uppercase i.e JOHN.
 
::* <nowiki>{{.h_firstname|lower}}</nowiki> = Will force the value to lowercase i.e john.
 
::* <nowiki>{{.h_firstname|lower}}</nowiki> = Will force the value to lowercase i.e john.
Line 56: Line 62:
 
::* <nowiki>{{.h_firstname|html}}</nowiki> = Allows HTML output from a template variable instead of HTML being shown as text.
 
::* <nowiki>{{.h_firstname|html}}</nowiki> = Allows HTML output from a template variable instead of HTML being shown as text.
 
::* <nowiki>{{.h_firstname|wiki}}</nowiki> = Allows HTML output from a template variable that contains wiki markup, Currently only basic formatting (Bold, Italic, Ordered & Unordered lists) are supported.
 
::* <nowiki>{{.h_firstname|wiki}}</nowiki> = Allows HTML output from a template variable that contains wiki markup, Currently only basic formatting (Bold, Italic, Ordered & Unordered lists) are supported.
 +
::* <nowiki>{{.datetimevariable|formatLocalTime}}</nowiki> = Allows formatting of datetime variables using system regional settings ('''system.RegionalSettings.timezone''' & '''system.RegionalSettings.dateTimeFormat'''), without this formatting the date time will use the DB value (UTC).
 +
{{infobox|''Modifiers do not apply for extended variables. For example, modifiers cannot be applied (they will not work) on variables like "Customer Coworker.H_first_name"''}}
  
 
==Variable Visibility ==
 
==Variable Visibility ==
Line 74: Line 82:
 
<br>
 
<br>
 
====What Operators can I use in my ESP Conditions?====
 
====What Operators can I use in my ESP Conditions?====
The operators "'''='''" and "'''!='''" are supported.
+
The operators "'''='''" (equal to) and "'''!='''" (not equal to) are supported.
 
<br>
 
<br>
 +
 
====The Co-Worker Vs Contact ESP Condition Example====
 
====The Co-Worker Vs Contact ESP Condition Example====
 
One common situation where the ESP expression is essential is when you want to begin your emails with “Dear [Customer]”.
 
One common situation where the ESP expression is essential is when you want to begin your emails with “Dear [Customer]”.
Line 115: Line 124:
  
  
[[Category:Administration]][[Category:Videos]]
+
[[Category:Administration]][[Category:Videos]][[Category:HDOC]]
 +
-->
 +
<<!-- esp-config/email/templates -->

Revision as of 22:51, 20 November 2023

This document can now be found at its new location in the Hornbill Document Library.

Hornbill Cloud <