Difference between revisions of "Email Templates"
Jump to navigation
Jump to search
| (10 intermediate revisions by 4 users not shown) | |||
| Line 1: | Line 1: | ||
| + | This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/email/templates/ Hornbill Document Library]. | ||
| + | |||
| + | [[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/email/templates/]] | ||
| + | <!-- | ||
| + | |||
<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__ | __NOTOC__ | ||
| Line 48: | Line 53: | ||
::* <nowiki>{{DATE}}</nowiki> = The current date in the format 2016-11-23 | ::* <nowiki>{{DATE}}</nowiki> = The current date in the format 2016-11-23 | ||
::* <nowiki>{{TIME}}</nowiki> = The current time in the format 23:53 | ::* <nowiki>{{TIME}}</nowiki> = The current time in the format 23:53 | ||
| + | ::* <nowiki>{{instanceId}}</nowiki> = The id of the Hornbill instance | ||
:* '''Modifiers''' | :* '''Modifiers''' | ||
| − | :: The following modifiers are used with variables and are available | + | :: The following modifiers are used with variables and are available: For example |
::* <nowiki>{{.H_firstname|upper}}</nowiki> = Will force the value to uppercase i.e JOHN. | ::* <nowiki>{{.H_firstname|upper}}</nowiki> = Will force the value to uppercase i.e JOHN. | ||
::* <nowiki>{{.h_firstname|lower}}</nowiki> = Will force the value to lowercase i.e john. | ::* <nowiki>{{.h_firstname|lower}}</nowiki> = Will force the value to lowercase i.e john. | ||
| Line 56: | Line 62: | ||
::* <nowiki>{{.h_firstname|html}}</nowiki> = Allows HTML output from a template variable instead of HTML being shown as text. | ::* <nowiki>{{.h_firstname|html}}</nowiki> = Allows HTML output from a template variable instead of HTML being shown as text. | ||
::* <nowiki>{{.h_firstname|wiki}}</nowiki> = Allows HTML output from a template variable that contains wiki markup, Currently only basic formatting (Bold, Italic, Ordered & Unordered lists) are supported. | ::* <nowiki>{{.h_firstname|wiki}}</nowiki> = Allows HTML output from a template variable that contains wiki markup, Currently only basic formatting (Bold, Italic, Ordered & Unordered lists) are supported. | ||
| + | ::* <nowiki>{{.datetimevariable|formatLocalTime}}</nowiki> = Allows formatting of datetime variables using system regional settings ('''system.RegionalSettings.timezone''' & '''system.RegionalSettings.dateTimeFormat'''), without this formatting the date time will use the DB value (UTC). | ||
| + | {{infobox|''Modifiers do not apply for extended variables. For example, modifiers cannot be applied (they will not work) on variables like "Customer Coworker.H_first_name"''}} | ||
==Variable Visibility == | ==Variable Visibility == | ||
| Line 73: | Line 81: | ||
Ultimately, the visibility of the variable or text is dependent purely on the condition set against it. It is not dependent on whether any data exists in the database for the variable to resolve. | Ultimately, the visibility of the variable or text is dependent purely on the condition set against it. It is not dependent on whether any data exists in the database for the variable to resolve. | ||
<br> | <br> | ||
| + | ====What Operators can I use in my ESP Conditions?==== | ||
| + | The operators "'''='''" (equal to) and "'''!='''" (not equal to) are supported. | ||
| + | <br> | ||
| + | |||
====The Co-Worker Vs Contact ESP Condition Example==== | ====The Co-Worker Vs Contact ESP Condition Example==== | ||
One common situation where the ESP expression is essential is when you want to begin your emails with “Dear [Customer]”. | One common situation where the ESP expression is essential is when you want to begin your emails with “Dear [Customer]”. | ||
| Line 112: | Line 124: | ||
| − | [[Category:Administration]][[Category:Videos]] | + | [[Category:Administration]][[Category:Videos]][[Category:HDOC]] |
| + | --> | ||
| + | <<!-- esp-config/email/templates --> | ||
Revision as of 22:51, 20 November 2023
This document can now be found at its new location in the Hornbill Document Library.
<